Community Association Manager

About the Role

The CAM acts as the primary liaison with the Association Board of Directors and homeowners, travels to client associations for board meetings, inspections, walk‑throughs, and community events, and prepares annual disclosure packages, meeting notifications, and financial statement packages for bulk mailing. They review monthly financial reports, submit management summaries to the board, and provide recommendations on major capital expenditures to maintain community appearance and operation. • Serve as primary liaison between the Association Board of Directors and homeowners. • Attend board meetings, conduct inspections, walk‑throughs, and community events at client associations. • Prepare and distribute annual disclosure packages, meeting notifications, and financial statements. • Review monthly financial reports and submit management summaries to the board. • Recommend and oversee major capital expenditures to maintain community appearance and operation. • Prioritize tasks, manage time, and meet deadlines in a collaborative environment.

Key Responsibilities

• ▸board liaison
• ▸inspections
• ▸disclosure packages
• ▸financial reporting
• ▸capital expenditures
• ▸meeting notifications

What You Bring

Associa is currently looking for a Community Association Manager (CAM) to join our team in Fairfield, NJ. In this role you will work closely with clients and vendors while partnering with other Associa departments. Success requires strong customer service skills and the ability to manage multiple projects simultaneously. The role requires proficiency in Microsoft Office (Word, Excel, Outlook), experience in community management or related fields, strong business correspondence skills, and excellent customer service and conflict‑resolution abilities. Candidates must be able to work effectively with others, prioritize tasks, manage time, meet deadlines, and communicate professionally by phone, email, and in person. • Demonstrate proficiency in Microsoft Office (Word, Excel, Outlook). • Apply experience in community management, customer service, or hospitality. • Exhibit strong written communication, conflict resolution, and customer service skills. • Communicate professionally via phone, email, and in‑person interactions.

Requirements

• ▸microsoft office
• ▸community management
• ▸customer service
• ▸conflict resolution
• ▸written communication
• ▸project management

Benefits

Associa offers a competitive benefits package to full‑time employees, including medical, dental, and vision insurance, 401(k), disability insurance, and support for wellness and development initiatives. The company has been designated a Great Place to Work for six consecutive years, and many locations have earned Best and Brightest awards.

Work Environment

Hybrid