Hilton Grand Vacations
Hilton Grand Vacations is a global leader in vacation ownership with premium resorts.
Guest Reception Representative
Greets visitors and manages calls, directing guests while representing the company professionally.
Job Highlights
About the Role
General supervision, the Guest Reception Representative is responsible for greeting visitors, customers, and guests in the reception area and/or over the phone, answering, screening and directing incoming calls. The Guest Reception Representative will represent the company professionally at all times in both appearance and communication with guests and fellow associates. • Greet visitors, customers, and guests in person or via phone. • Answer, screen, and direct incoming calls. • Maintain professional appearance and communication with guests and colleagues.
Key Responsibilities
- ▸visitor greeting
- ▸call screening
- ▸reception supervision
- ▸professional appearance
- ▸guest interaction
Work Environment
Onsite