Interior Logic Group, Inc.
Interior Logic Group offers design, installation, and renovation services for residential and commercial properties.
Project Coordinator
Coordinate installations, liaise between customers and installers for seamless service.
Job Highlights
About the Role
The Crew2 Project Coordinator acts as the primary liaison between customers and the installation workforce, ensuring a seamless, high‑quality installation experience. This role interacts daily with installers, clients, service providers, internal personnel, and homeowners to coordinate scheduling, communication, and issue resolution. The coordinator manages daily installation schedules, conducts proactive outreach to review timing and requirements, and promptly responds to customer calls and service requests. They follow up post‑installation to confirm satisfaction, document all communications, and serve as the primary point of contact for resolving any issues that arise. In addition, the coordinator dispatches work orders to service providers, clearly communicates installation expectations, and verifies completion and customer satisfaction. They nurture positive relationships with installers, address concerns promptly, and ensure timely payment, while collaborating with the production team to support operational excellence and enhance the overall customer experience. • Coordinate daily installation schedules and conduct proactive customer outreach. • Respond promptly to customer calls, service requests, and follow up post‑installation. • Serve as primary point of contact to resolve installation issues and maintain documentation. • Dispatch work orders to service providers, communicate expectations, and verify completion. • Foster positive installer relationships, address concerns, and ensure timely payments. • Support production team to achieve operational excellence and enhance customer experience. • Maintain a customer‑focused mindset with creative problem‑solving and urgency. • Manage multiple priorities and competing demands in a fast‑paced environment. • Provide medical, dental, and vision coverage with multiple plan options.
Key Responsibilities
- ▸installation scheduling
- ▸customer outreach
- ▸issue resolution
- ▸work dispatch
- ▸installer relations
- ▸operational support
What You Bring
The role requires an associate degree in Business, Construction Management, Project Management, or a related field (Bachelor’s preferred), strong personal leadership, excellent verbal and written communication, and the ability to build productive relationships with diverse stakeholders. Preferred experience includes building trades or construction services, and the ability to manage multiple priorities in a fast‑paced environment. Crew2 offers comprehensive benefits—including medical, dental, vision, 401(k) match, flexible time off, and optional wellness programs—and opportunities for growth across its extensive national footprint. • Associate degree in Business, Construction Management, Project Management, or related field (Bachelor’s preferred). • Demonstrate strong leadership, independent work ethic, and ability to influence outcomes. • Exhibit excellent verbal and written communication and interpersonal skills. • Prefer experience in building trades, installation, or construction service environments.
Requirements
- ▸associate degree
- ▸bachelor's
- ▸leadership
- ▸communication
- ▸building trades
- ▸project management
Benefits
At Crew2, we believe great things happen when talent and opportunity intersect. We promote diversity, teamwork, and respectful treatment, offering growth opportunities and a supportive environment for motivated individuals eager to start their careers in a rapidly expanding industry. • Offer 401(k) plan with company match, short‑ and long‑term disability, and life insurance. • Include flexible time off, 8 paid holidays, additional leave, and optional wellness benefits.
Work Environment
Field