Jll
JLL provides professional services in real estate and investment management worldwide.
The Facility Manager - Critical Environments
Oversees data center facility operations, maintenance, safety, and team management.
Job Highlights
About the Role
The Facility Manager – Critical Environments is the single point of contact responsible for facilities management of data‑center sites. Reporting to the Regional Program Manager, the role leads a team of facilities supervisors and operating engineers, coordinates service delivery, and ensures stakeholder satisfaction across assigned facilities. Success requires transparent communication, safety focus, and the ability to manage both staff and external vendors. • Maintain continuous operation of all data‑center systems (HVAC, electrical, fire/life safety, cabling, lighting, access, CCTV, AV). • Supervise and develop the critical environments team, including hiring, training and career planning. • Create and execute preventive, predictive and reactive maintenance plans. • Identify and remediate safety hazards; manage safety training and regulatory compliance. • Develop CAPEX and OPEX budgets for upgrades, repairs, spare parts and equipment replacements. • Provide technical support for facility projects, construction, commissioning and acceptance. • Maintain up‑to‑date infrastructure documentation, drawings and schematics. • Oversee contractor activities, ensure they follow data‑center work rules and incident response procedures. • Track and report key performance indicators for team performance. • Manage overall facility services, policies, coordination and compliance. • Directly supervise chief engineers, facility coordinator and scheduler/planner. • Conduct recruiting, hiring, training, performance appraisal, rewarding and disciplining. • Develop succession and growth plans with measurable career development for each direct report. • Work varied schedules, holidays and respond to site emergencies.
Key Responsibilities
- ▸systems ops
- ▸maintenance planning
- ▸safety compliance
- ▸budget management
- ▸technical support
- ▸documentation
What You Bring
JLL empowers you to shape a brighter way. Our people are shaping the future of real estate for a better world by combining world‑class services, advisory and technology for our clients. We are committed to hiring the best talent, empowering them to thrive, grow meaningful careers and find a place where they belong. Whether you have deep experience in commercial real‑estate, skilled trades or technology, we invite you to join our team as we help shape a brighter way forward. • High school diploma or GED; hands‑on experience in data‑center/critical facility operations (UPS, generators, switchgear). • 7–10 years of engineering experience (JLL or equivalent) and 5–7 years of supervisory experience. • Knowledge of manual trades such as carpentry and electromechanical repair. • Ability to read, interpret and write technical documents, safety rules and reports; strong verbal communication. • Proficiency with Microsoft Office (Word, Excel, Outlook, Access) and ability to use drawings and measurement tools. • Experience with Corrigo, MCIM/Salesforce, Zendesk or ServiceNow platforms. • Ability to walk, climb, bend, kneel, lift at least 50 lb and use ladders up to 30 ft (300‑lb weight limit).
Requirements
- ▸high school
- ▸data center
- ▸engineering
- ▸supervisory
- ▸microsoft office
- ▸servicenow
Benefits
The position is based on‑site in Council Bluffs, IA, with a salary range of $97k–$146k USD per year. JLL offers a comprehensive benefits package that prioritizes mental, physical and emotional health, including 401(k) matching, medical, dental and vision coverage, paid parental leave, PTO, holidays and early access to earned wages. Candidates must be authorized to work in the United States without sponsorship. • 401(k) plan with company match. • Comprehensive medical, dental and vision coverage. • Paid parental leave at 100 % salary. • Paid time off, company holidays and Daily Pay early wage access.
Work Environment
Onsite