Municipal Manager, Sales (San Diego)

About the Role

The Senior Account Executive is responsible for managing and growing an assigned municipal book of business by leveraging strong customer relationships, contract expertise, political and regulatory awareness, and cross‑functional leadership. This role serves as the primary point of accountability for revenue growth, contract compliance, rate adjustments, business improvement initiatives, and strategic engagement with city staff and elected officials. Success is measured by revenue improvement, contract execution excellence, stakeholder influence, adherence to prescribed processes, and proactive project leadership across internal and external teams. Key responsibilities include maintaining existing contracts—overseeing relationships, terms, service offerings, price adjustments, and extensions—while enhancing customer satisfaction through community involvement such as attending public functions, council meetings, outreach activities, and media engagements. The role requires coordination with other WM departments to meet contract and service expectations, utilization of contract management and audit tools for compliance, and application of revenue acceleration tools for renewals and RFPs. Strategic planning for municipal agreements, development of community partnerships, provision of political strategy insights, oversight of RFP/bid responses, and creation of marketing strategies for retention and growth are also essential, along with continuous professional development. • Manage and grow municipal accounts while ensuring revenue and contract compliance. • Maintain and expand customer relationships through community participation and media outreach. • Coordinate with internal WM departments to fulfill contract and service expectations. • Lead contract compliance projects using contract management and audit tools. • Drive revenue acceleration for renewals and RFPs, tailoring proposals to customer needs. • Develop strategic plans for existing municipal agreements and target business‑development opportunities. • Build partnerships with elected officials and community stakeholders to generate positive press. • Provide political strategy insights and support to municipal customers. • Oversee RFP/bid responses, including pricing analysis and required reporting. • Create marketing strategies that identify retention and growth opportunities. • Participate in ongoing training to enhance professional acumen.

Key Responsibilities

• ▸contract management
• ▸revenue acceleration
• ▸rfp responses
• ▸pricing analysis
• ▸stakeholder engagement
• ▸marketing strategy

What You Bring

Required qualifications include a bachelor’s degree or equivalent in Business Administration, Communications, Political Science, Economics, or a related field, together with a minimum of five years of relevant experience. Prior experience supporting or working within the public sector is mandatory.

Requirements

• ▸bachelor’s
• ▸business
• ▸communications
• ▸5 years
• ▸public sector
• ▸economics

Benefits

The position operates primarily in an office environment using standard office equipment. The expected base pay range across the United States is $101,085.00 to $122,475.00, with the final offer influenced by experience, education, certifications, location, and includes eligibility for incentive pay. WM provides a competitive total compensation package that includes medical, dental, vision, life insurance, short‑term disability, a stock purchase plan, 401(k) matching, paid vacation, holidays, and personal days, with benefits varying by site.

Work Environment

Hybrid