Field Services Technician - Level 3

About the Role

The Field Services Technician will commission and service CRAHU equipment, complete daily scheduled tasks, and maintain thorough documentation, including client signatures, expense receipts, and time‑clock entries. The role requires regular communication with managers, supervisors, and clients, as well as securing parts and tools, reporting warranty repairs, and providing training to Level 1 technicians while adhering to company policies and safety standards. • Commission and service custom CRAHU equipment at data center sites. • Complete daily forms, time‑clock entries, and submit paperwork sequentially. • Obtain client signatures and verify receipts/invoices with correct job numbers. • Communicate status updates to manager or field supervisor regularly. • Secure and transport parts, tools, and personal protective equipment for each job. • Report warranty repairs and coordinate with internal teams. • Provide training and support to Level 1 Field Service Technicians. • Adhere to safety policies, non‑disclosure agreements, and company standards.

Key Responsibilities

• ▸crahu commissioning
• ▸equipment service
• ▸documentation
• ▸parts transport
• ▸warranty reporting
• ▸tech training

What You Bring

Candidates must hold a high school diploma or GED, be a registered apprentice in Electrical or HVAC, and possess a solid understanding of electrical, control, and HVAC systems, including 3‑phase wiring, Ohm’s law, and the ability to read mechanical drawings. Physical requirements include lifting 40 lb, working at heights, and possessing a valid driver’s license and passport for travel. Additional expectations include willingness to work on‑call and overtime, pass a DoD background check, wear required PPE and company uniform, and maintain good hygiene. Johnson Controls is an equal‑opportunity employer committed to diversity and inclusion. • Hold a high school diploma/GED and be a registered apprentice in Electrical or HVAC. • Demonstrate knowledge of electrical, control, and HVAC systems, including 3‑phase wiring and Ohm’s law. • Read and interpret mechanical drawings; lift 40 lb and work from heights. • Maintain a valid driver’s license and passport; travel domestically and internationally as required. • Prefer candidates with refrigeration/HVAC certification, industrial facility experience, or mission‑critical environment background.

Requirements

• ▸high school
• ▸apprentice
• ▸3‑phase
• ▸hvac
• ▸drawings
• ▸driver’s license

Benefits

Johnson Controls offers competitive pay ranging from $25.50 to $34.10 per hour, based on experience and location, along with a comprehensive benefits package that includes 401(k) matching, medical, dental, and vision insurance starting day one, paid vacation, holidays, sick days, and a Zero Harm safety policy.

Work Environment

Field