HVAC Service Technician

About the Role

The position involves servicing products and equipment for national accounts, performing maintenance, installations, and repairs, and representing the company directly to customers. • Service products and equipment on assigned projects, ensuring customer satisfaction • Diagnose and repair units using hand tools, blueprints, and engineering specs • Identify, analyze, and repair systems and products at customer locations • Perform preventative maintenance, site surveys, replacements, and modifications as needed • Prepare for installations and repairs by reviewing building layouts, gathering materials, and coordinating work • Inspect vehicle condition and cleanliness • Maintain vehicle service records, scheduling, and complete repairs • Inspect equipment for wear and notify customers or Operations Manager of findings • Complete and file paperwork for each job, including time, progress, and duration • Serve as direct customer contact representing the company • Determine required parts and order them promptly • Record parts, material, labor, subcontractor costs and return unused resources • Submit all required paperwork and reports promptly • Stay current on product installation, operation, maintenance, service, and repair • Read and interpret product specifications • Provide technical support to customers • Travel regularly, including occasional overnight trips

Key Responsibilities

• ▸product service
• ▸repair diagnostics
• ▸preventive maintenance
• ▸installation prep
• ▸technical support
• ▸parts ordering

Benefits

• Medical insurance • Dental insurance • Paid vacations • 401(k) retirement plan with generous company match

Work Environment

Field