Clarion Housing Group
Providing and building affordable homes across England, reinvesting surplus into communities.
Support Officer - Domestic Abuse Service
Support survivors of domestic abuse with housing, benefits and emotional assistance.
Job Highlights
About the Role
The role involves working alongside colleagues in supported housing or outreach services across Kent, helping families stay safe from abuse, accessing welfare benefits, managing debt, providing emotional support and assisting with applications for permanent housing. • Provide safety and emotional support to families experiencing domestic abuse. • Assist clients in accessing welfare benefits and managing debt. • Help customers secure more permanent housing solutions. • Travel across Ashford, Folkestone and Maidstone to deliver services.
Key Responsibilities
- ▸emotional support
- ▸benefit assistance
- ▸debt management
- ▸housing placement
- ▸travel delivery
- ▸outreach service
What You Bring
Candidates with housing and support sector experience are welcome, but Clarion also values professionalism, empathy, life experience and a desire to develop skills to support customers effectively. Applicants must be able to travel across the region, be eligible to work in the UK, reside in England or Wales for the duration of employment, and undergo an Enhanced Adult & Child plus barred list criminal record check. The closing date for applications is Thursday 5th February 2026 at midnight. • Meet eligibility requirements, including UK work rights and criminal record checks.
Requirements
- ▸uk work
- ▸criminal check
- ▸travel
- ▸housing experience
- ▸empathy
- ▸professionalism
Benefits
The position is based in Canterbury, Kent and covers the areas of Ashford, Folkestone and Maidstone. It offers a salary range of £28,038 to £30,194 per annum, with a starting salary of £28,038, a 36‑hour week and a permanent contract. • Earn £28,038‑£30,194 per annum with a 36‑hour week on a permanent contract. • Opportunities for career development within a large, national housing association.
Work Environment
Hybrid