House Ambassador

About the Role

We are searching for a part-time customer service superstar to greet our residents at the main entry desk of the Sundial Community House in beautiful Highlands Ranch. This Superstar will share our vision, values and commitment to superior customer service. The individual will greet and assist residents and visitors with initiative and the utmost courtesy, directing visitors to the proper department or individual, announcing visitors, monitoring conference rooms, assisting with events and parties, issuing and monitoring key fobs, and more. • Meets the public and answers questions; issues visitor tags as required, issues fobs upon receipt of collateral and logging in visitor register book. • Accepts and issues receipts as requested for homeowner payments. • Assist onsite managers as needed. • Monitor conference room scheduling and assist with set up (chairs and fold‑up tables) for staff meetings, Homeowners Association meetings, etc.; post schedule, meeting signs, and ensure rooms are tidy. • Assist with issuing keys and remotes as requested. • Provides general clerical work for other departments as time permits.

Key Responsibilities

• ▸visitor management
• ▸key issuance
• ▸reception desk
• ▸conference scheduling
• ▸clerical support
• ▸customer service

What You Bring

• Assist with the setup, execution, and clean‑up of scheduled events; ability to lift, push or move small‑medium sized furniture. • Willingness to help customers, answer phones, keep workspace clean. • Ability to be courteous and possess a friendly demeanor. • Must be computer proficient with Microsoft Word, Outlook, and terminal software applications. • Effective written and verbal communication with management, staff, residents and vendors; organize, prioritize and complete tasks independently. • Must be flexible to work weekends, extended hours, or overtime. • Must have a great sense of initiative, positivity, and “get it done” attitude.

Requirements

• ▸microsoft word
• ▸outlook
• ▸terminal
• ▸customer service
• ▸communication
• ▸flexibility

Benefits

If you're a determined self‑starter with a passion for finding solutions and you want to join a dynamic, talented and successful team, join the Associa Colorado Team in Highlands Ranch, CO as a House Ambassador. We're five‑year‑in‑a‑row recipients of the prestigious Great Place to Work® certification, which recognizes companies with high‑trust, high‑performance workplaces. • $18 per hour; direct experience highly considered.

Work Environment

Onsite