Regional Maintenance Manager

About the Role

The Regional Maintenance Manager oversees multiple fulfillment center locations within a designated region, building and maintaining relationships with customers and key stakeholders. This role is accountable for service quality, staffing, budgeting, short- and long-range planning, problem solving, new product or service rollouts, and employee development. Key responsibilities include providing leadership, direction, and coordination of all maintenance and facility support activities across assigned sites, directly supervising Senior Maintenance Managers and Maintenance Managers, and overseeing employee succession planning. The manager also maintains positive customer contacts, identifies evolving client needs, and develops retention strategies as required. The position requires developing and implementing quality assurance methods, monitoring quality levels across managers and sites, and ensuring sustained exceptional service. Budget monitoring, future financial planning, and the creation of short‑ and long‑term site plans in partnership with senior operations leadership are essential duties. Additional duties involve analyzing site performance analytics, spotting trends, and determining optimal actions to enhance client satisfaction while guaranteeing that team members perform tasks safely, effectively, and efficiently. Strong leadership, communication, and interpersonal skills are needed to manage multiple locations and projects, foster cross‑functional relationships, and leverage data for continuous improvement. • Lead and coordinate maintenance and facility support across multiple fulfillment center locations. • Supervise Senior Maintenance Managers and Maintenance Managers, overseeing employee succession planning. • Develop and maintain strong customer relationships and implement account retention strategies. • Design and enforce quality assurance procedures to ensure exceptional service levels. • Monitor and manage site budgets, forecasting future financial needs. • Create and execute short‑ and long‑term site plans in collaboration with senior leadership. • Analyze site performance data to identify trends and drive continuous improvement. • Ensure all team members work safely, effectively, and efficiently. • Build cross‑functional relationships and communicate effectively at all organizational levels. • Travel 25‑50% of the time to client sites in New York and New Jersey.

Key Responsibilities

• ▸maintenance management
• ▸facility support
• ▸quality assurance
• ▸budget forecasting
• ▸site planning
• ▸data analysis

What You Bring

Travel is required 25‑50% of the time, primarily to client sites in New York and New Jersey. The role also demands occasional physical effort such as lifting up to 20 pounds, standing for long periods, and climbing flights of stairs. Candidates must hold a Bachelor’s degree in Industrial Maintenance, Engineering, Management, or a related field, and possess at least seven years of relevant experience, including management experience. Proficiency with Microsoft Word, Excel, and PowerPoint is required. • Meet physical requirements: occasional 20 lb lifts, long periods of standing, and stair climbing. • Hold a Bachelor’s degree in Industrial Maintenance, Engineering, Management, or equivalent. • Possess 7+ years of relevant experience, including management experience. • Demonstrate proficiency with Microsoft Word, Excel, and PowerPoint.

Requirements

• ▸bachelor's
• ▸7+ yrs
• ▸management
• ▸microsoft office
• ▸physical
• ▸travel

Benefits

Compensation ranges from $136,000 to $160,000 and includes a comprehensive benefits package covering health, vision, dental, flexible spending accounts, health savings accounts, retirement plans, life and disability insurance, and paid or unpaid time off. Pay may vary based on geographic location, hiring date, hours worked, job type, business line, and collective bargaining agreements.

Work Environment

Onsite