Customer Service - Self Storage Manager

About the Role

Property Managers work independently at multiple locations, both inside and outside. They assess customer storage needs, recommend solutions and sell packing and moving supplies, conduct daily unit inspections to ensure inventory and availability, audit cash drawers and make bank deposits, and keep customers current with payments by making reminder and collection calls as needed. • Assess customer storage needs and sell packing/moving supplies • Conduct daily unit inspections to confirm inventory and availability • Audit cash drawers and make bank deposits • Make payment reminder and collection calls • Lift/move items up to 35 lb; walk outdoors up to 50 % of time; climb stairs and open large doors • Clean and maintain interior floors and exterior grounds

Key Responsibilities

• ▸customer assessment
• ▸supply sales
• ▸unit inspections
• ▸cash auditing
• ▸payment calls
• ▸facility cleaning

What You Bring

Physical requirements include the ability to lift or move items up to 35 lb, walking around facilities while spending up to 50 % of the time outdoors, climbing stairs, opening large doors, and performing cleaning and daily maintenance tasks such as sweeping, mopping interior areas, and maintaining exterior grounds free of debris. Candidates should have experience in customer‑service‑focused sales environments such as retail, restaurant, or fast‑food. A valid driver’s license and personal vehicle are required for traveling between locations, with mileage reimbursement provided. • Prior experience in customer-service sales environments (retail, restaurant, etc.) • Valid driver’s license and personal vehicle for site travel (reimbursed)

Requirements

• ▸customer service
• ▸sales experience
• ▸driver’s license
• ▸own vehicle
• ▸physical labor
• ▸lifting 35lb

Benefits

Public Storage is the self-storage industry leader and we are hiring now, offering a wage of $15.00 per hour. The Total Rewards package includes flexible full-time schedules between 9:30 am and 6 pm (weekends until 5 pm). Employees become eligible for full-time benefits after working an average of 20+ hours per week, which cover medical, dental, vision, a 401k match, paid time off, sick leave, flex spending, company-paid life and accidental death insurance, exclusive vendor discounts, mileage reimbursement for travel, and performance-based bonuses for property managers. Public Storage has been recognized as a Great Place to Work, voted Best Career Growth, ranked in the top 5 % for work culture, and in the top 10 % for diversity and inclusion. Apply now to join the self-storage industry’s #1 team (Reference REFD0307). • Flexible full-time schedule (9:30 am–6 pm, weekends until 5 pm) • Eligibility for full-time benefits after averaging 20+ hours per week • Medical, dental, vision, 401k match, paid time off, sick leave, flex spending • Company-paid life and accidental death insurance, vendor discounts • Mileage reimbursement for travel between properties • Performance-based bonuses for property managers

Work Environment

Field