
Wm
Leading provider of comprehensive waste management services across North America.
Operations Specialist, Office Admin
Provides clerical and admin support to managers and coordinates daily operations.
Job Highlights
About the Role
The role provides clerical and administrative support to departmental managers and helps coordinate daily operations, including data recording and reporting. • Troubleshoot and resolve safety, service, and operational issues. • Create, distribute, and close customer tickets daily. • Maintain and distribute department‑related information. • Communicate with supervisors, managers, customers, and employees about operations, dispatch, service, and scheduling. • Generate and maintain various reports as directed by the department manager. • Use software tools for procurement, time and attendance, safety incidents, and contract‑labor management. • Collect and report data for incentive‑pay programs. • Process payments and perform other financial tasks as needed. • Support implementation of operational projects. • Enter and maintain Service Machine SMART data daily.
Key Responsibilities
- ▸ticket management
- ▸issue resolution
- ▸data entry
- ▸reporting
- ▸procurement software
- ▸financial processing
What You Bring
Work is performed primarily in an office setting, with occasional exposure to landfill environments. Tasks require keyboarding, occasional handling of objects under 50 lb, and may involve minor exposure to cuts, burns or chemicals. The position may require air travel; candidates must possess a REAL ID or a TSA‑approved alternative. • High school diploma or GED required; no prior work experience needed. • No certifications, licenses, or special registrations required.
Requirements
- ▸high school
- ▸keyboarding
- ▸office
- ▸air travel
- ▸real id
Benefits
The position offers a wage of $18.50 per hour and a full‑time schedule of Monday through Friday, 8:00 AM to 5:00 PM. WM emphasizes stability, growth, and investing in its people. Employees receive annual education assistance, comprehensive medical, dental and vision coverage, 401(k) matching, discounted stock options, dependent day‑care, paid vacation, holidays and personal days. • Medical, dental, vision, life insurance and short‑term disability coverage. • 401(k) plan with company match and discounted stock purchase plan. • Paid vacation, holidays and personal days. • Annual education assistance benefit. • Dependent day‑care assistance.
Work Environment
Onsite