Housekeeper

About the Role

Key responsibilities include communicating effectively with dispatch, team members, and guests; preparing rooms to standards; reporting any damage, deficits, or disturbances; handling reasonable complaints with professionalism; maintaining housekeeping equipment and tools; and managing inventory of supplies. All tasks are performed with a focus on guest satisfaction and operational efficiency. • Communicate with dispatch, team members, and guests to ensure satisfaction. • Prepare rooms to established standards. • Report any damage, deficits, or disturbances to supervisors. • Address reasonable guest complaints and requests professionally. • Maintain housekeeping equipment, tools, and inventory of supplies.

Key Responsibilities

• ▸guest communication
• ▸room preparation
• ▸damage reporting
• ▸complaint handling
• ▸equipment maintenance
• ▸inventory management

What You Bring

We are looking for Housekeepers who will help bring vacation dreams to life by performing daily cleaning duties on an assigned slate of rooms. If you enjoy making people feel welcome and being part of an outstanding team environment, this role is for you. Housekeepers must be adaptable to a variety of shifts, including weekends and holidays, with shift times ranging from 8:30 am‑5:00 pm or 9:00 am‑5:30 pm. Schedules are provided upon hire and paid training is offered. We are seeking candidates with prior experience as a cleaner or housekeeper, the ability to work with little supervision, and strong customer service skills. Organizational and time‑management abilities are also essential. • Prior experience as a cleaner or housekeeper required. • Ability to work independently with minimal supervision. • Strong customer service, organizational, and time‑management skills. • Flexible to work varied shifts, including weekends and holidays (8:30 am‑5:00 pm or 9:00 am‑5:30 pm).

Requirements

• ▸cleaning experience
• ▸independent
• ▸customer service
• ▸time management
• ▸flexible shifts
• ▸organizational

Benefits

At Hilton Grand Vacations at SeaWorld, we proudly serve to bring the light and warmth of hospitality each day to our owners and guests. Our Bermudian‑theme, family‑friendly resort sits on 33 acres of lush landscape with convenient access to Walt Disney World, Universal Orlando, and SeaWorld Orlando. The property features 787 guest units, three pools, a lake and nature trail. Team members enjoy competitive base pay, a daily‑pay option that lets you access earned wages before payday, and recognition programs with rewards. Additional benefits include discounted hotel rates, a 401(k) plan with company match, generous paid time off and sick days, an employee stock purchase program, tuition reimbursement, and numerous learning and advancement opportunities. Hilton Grand Vacations has been awarded four out of five stars for fostering work‑life balance and family‑friendly benefits, and is recognized by Newsweek as one of America’s Greatest Workplaces for Parents & Families. Over the past 30 years, we have earned the loyalty of our owners, members, and guests, and have received accolades for the dedication of our team members across resorts, call centers, and corporate offices. • Competitive base pay with daily‑pay option and comprehensive benefits (401(k) match, PTO, stock purchase, tuition reimbursement, discounted rates).

Work Environment

Onsite