Customer Service - Self Storage Manager

About the Role

Property Managers work independently across multiple locations, both indoors and outdoors. They assess customers' storage needs, recommend solutions, and sell packing and moving supplies. Daily duties include inspecting storage units, auditing cash drawers, making bank deposits, and conducting payment reminder and collection calls. • Independently manage multiple storage locations, both indoor and outdoor • Assess customer storage needs and sell packing and moving supplies • Conduct daily unit inspections, audit cash drawers, and make bank deposits • Make payment reminder and collection calls to keep customers current • Lift/move items up to 35 lb and spend up to 50 % of time walking around facilities • Perform cleaning and routine maintenance of interior areas and exterior grounds

Key Responsibilities

• ▸location management
• ▸needs assessment
• ▸unit inspection
• ▸payment collection
• ▸material handling
• ▸facility maintenance

What You Bring

The role requires the ability to lift or move items up to 35 lb and to spend up to 50 % of the time walking around facilities, including climbing stairs and opening large doors. Cleaning and routine maintenance of interior spaces and exterior grounds are also part of the job. Candidates must have a valid driver’s license, use their own vehicle for travel between sites (with mileage reimbursement), and possess customer‑service sales experience from retail, restaurant, fast‑food, or similar service environments. • Require valid driver’s license and personal vehicle (mileage reimbursed) • Prior customer‑service sales experience in retail, restaurant, fast‑food, or similar

Requirements

• ▸driver's license
• ▸personal vehicle
• ▸customer service
• ▸retail experience
• ▸physical stamina
• ▸lifting

Benefits

Public Storage, the leader in the self‑storage industry, is hiring Property Managers. The position offers an hourly wage of $17.00 and the chance to work in a flexible, full‑time schedule. Team members receive a Total Rewards package that includes medical, dental, vision, 401(k) match, paid time off, sick leave, and flex spending accounts. Additional perks are company‑paid life and accidental death insurance, exclusive vendor discounts, and mileage reimbursement for travel between properties. Employees become eligible for full‑time benefits after averaging 20+ hours per week, and performance‑based bonuses are available to Property Managers. Public Storage has been recognized as a Great Place to Work, earning top rankings for career growth, work culture, and diversity and inclusion. Join the #1 self‑storage team and advance your career with a company that values its employees. • Earn $17 per hour with potential performance‑based bonuses • Flexible full‑time schedule: 9:30 am‑6 pm, weekends until 5 pm • Full‑time benefits after 20+ hours/week: medical, dental, vision, 401(k) match, paid time off, sick leave, flex spending • Company‑paid life and accidental death insurance • Exclusive vendor discounts and mileage reimbursement for travel between properties

Work Environment

Field