Sr Mgr Sales Effectiveness

About the Role

POSITION SUMMARY: The Senior Manager, Sales Effectiveness strategically manages and implements Sales solutions that improve sales operations and efficiency. This role will ensure processes and systems support field sales selling processes and the Company’s sales strategy. The Senior Manager will work closely with business and IT stakeholders and/or outside vendor(s) to design, develop, test, train and implement solutions that meet the evolving needs of Sales. PRINCIPAL RESPONSIBILITIES: Serves as an internal subject matter expert on Sales processes and technology solutions and drives innovation and continuous improvement in Sales processes, tools, and technology. The role gathers front‑line perspective, influences peers, field leadership and corporate executives, and builds working relationships with Corporate and Field Sales staff and other key business partners. It manages projects by setting clear expectations, interacting with decision‑makers, and ensuring deliverables are met on time. The Senior Manager coordinates business and functional requirement gathering from System Users, Business Owners and Subject Matter Experts, and leads efforts to select, configure, develop, and maintain Sales technology solutions, including Salesforce Sales Cloud. He or she acts as the primary contact for Salesforce issues, participates in end‑user training, develops training materials, and assists with creating the ROI value proposition for system enhancements. Detailed project work plans, documentation such as use cases, logical models, process flow diagrams, report specifications, and data mapping are created, and functional and user acceptance testing is executed.

Key Responsibilities

• ▸salesforce admin
• ▸solution design
• ▸user training
• ▸project management
• ▸process improvement
• ▸data mapping

What You Bring

The role communicates status, issues, and critical information in a timely manner and performs other job‑related duties as assigned. QUALIFICATIONS include at least three years of experience with process design, standardization and Salesforce Sales Cloud planning and execution, three years of sales‑related program management, and two years in large geographically dispersed operations. MINIMUM REQUIREMENTS: Experience working with technology and applications designed to enhance sales and customer service operations, and a minimum of two years of progressive supervisory or management experience. Candidates must demonstrate the ability to lead cross‑functional teams and drive adoption of sales technologies.

Requirements

• ▸salesforce
• ▸sales cloud
• ▸process design
• ▸program management
• ▸supervisory
• ▸cross-functional

Benefits

WHY WORK WITH US: Republic Services values employee effort and teamwork, investing in tools and technology to enable safe and effective work. The company offers ample learning and growth opportunities, and its sustainability initiatives allow employees to contribute to leaving the world better than they found it. • Comprehensive medical benefits coverage, dental plans and vision coverage. • Health care and dependent care spending accounts. • Short- and long-term disability. • Life insurance and accidental death & dismemberment insurance. • Employee and Family Assistance Program (EAP). • Employee discount programs. • Retirement plan with a generous company match. • Employee Stock Purchase Plan (ESPP). • Paid Time Off (PTO).

Work Environment

Hybrid