Transgrid
Operates and upgrades Australia’s high-voltage electricity transmission network, linking generators, distributors & major users.
Community & Stakeholder Engagement Officer
Manage community and stakeholder relations, handle enquiries/complaints for a transmission project.
Job Highlights
About the Role
You will work closely with internal teams and contractors to manage enquiries, complaints and commitments, ensuring timely resolution and accurate reporting.
Key Responsibilities
- ▸enquiry management
- ▸complaint handling
- ▸commitment tracking
- ▸timely resolution
- ▸accurate reporting
- ▸team coordination
What You Bring
The ideal candidate is an excellent communicator with strong people skills, calm under pressure, highly organised, and able to follow processes while advocating for the community and maintaining Transgrid’s social licence to operate. • Tertiary qualification in Communications, Public Relations, Community Engagement or equivalent experience. • 5+ years proven experience in community engagement or a public‑facing role. • Strong negotiation and conflict‑resolution skills. • Excellent verbal and written communication abilities. • Exceptional record‑keeping and data‑management capabilities. • Valid driver’s licence for frequent site travel.
Requirements
- ▸tertiary qualification
- ▸5+ years
- ▸negotiation
- ▸communication
- ▸record‑keeping
- ▸driver’s licence
Benefits
Recognition & Reward: Transgrid offers a comprehensive benefits package designed to support employees’ personal, professional and social wellbeing. • Access to corporate discounts across retail, utilities, travel, health & wellbeing. • Novated leasing options and flexible workplace policies. • 20 weeks paid parental leave. • Ongoing training, workplace mentoring and support for tertiary education.
Work Environment
Hybrid