Community Manager

About the Role

The Community Manager I is responsible for supervising the overall operation and administration of a community association, acting as the primary liaison with the Board of Directors, homeowners, vendors, and Associa staff, and performing administrative duties as requested by the Board in accordance with the management agreement. • Supervise association operations per management agreement and policies. • Serve as primary liaison with the Board of Directors and homeowners. • Perform administrative and management tasks requested by the Board. • Develop and use community management tools such as calendars, action lists, budgets, and procurement procedures. • Review monthly financial reports and submit summaries to the Board. • Recommend major capital expenditures to maintain community appearance and operation. • Monitor delinquency rates and manage collections for the portfolio. • Attend Board meetings and community events as needed. • Prepare Board packages within established timelines. • Inform the Board of any legal actions involving the association. • Maintain unit and contract files related to association operations. • Assist with architectural review processes and conduct routine inspections. • Update resident information in the C3 database. • Manage routine and special‑project vendors, including procurement and performance evaluation. • Oversee Associa staff according to contract provisions. • Coordinate inspections of building facilities and common areas, arranging follow‑up actions. • Oversee accounts payable in line with Associa home‑office procedures. • Provide high‑quality customer service.

Key Responsibilities

• ▸board liaison
• ▸management tools
• ▸financial reporting
• ▸vendor management
• ▸inspections coordination
• ▸collections management

What You Bring

• Proficient with Microsoft Office (Word, Excel, Outlook). • Knowledge of community/property/real estate and homeowners association operations. • Understanding of board and manager roles and homeowner interactions. • Strong business correspondence skills (grammar, punctuation, spelling). • Proficient in conflict resolution techniques. • Excellent professional communication (phone, written, verbal). • Self‑motivated, proactive, detail‑oriented team player. • Effective time management and prioritization skills. • Associate’s degree required; Bachelor’s degree preferred. • 0–3 years of community association experience.

Requirements

• ▸microsoft office
• ▸associate’s degree
• ▸communication
• ▸conflict resolution
• ▸time management
• ▸community association

Work Environment

Onsite