Mears Group Plc
Provider of UK housing repairs, maintenance, care services, development and facilities management
Partnership Delivery Lead
Lead delivery of repairs, maintenance, voids, energy and planned works for Medway Council
Job Highlights
About the Role
In this role you will lead the delivery of repairs, maintenance, voids, energy and planned‑works contracts for Medway Council, overseeing operational, technical and commercial teams. You will be accountable for implementing strategic plans, driving continuous improvement and ensuring high standards of performance and customer satisfaction. • Lead partnership delivery team to ensure timely, cost‑effective repairs, maintenance, voids, energy and planned works. • Build and maintain strong relationships with clients, internal teams and key stakeholders. • Oversee contract management, including performance monitoring, quality assurance, commercial outcomes and reporting. • Drive continuous improvement to boost operational efficiency, service quality and client satisfaction.
Key Responsibilities
- ▸repairs management
- ▸maintenance
- ▸contract management
- ▸performance monitoring
- ▸quality assurance
- ▸client relationships
What You Bring
• Proven experience in social housing maintenance contracts and Repairs & Maintenance leadership. • Knowledge of SHDF and delivery of planned works programmes exceeding £5 million per annum. • Strong communication, influencing and challenge skills both internally and externally. • Commercially astute with solid contract management expertise. • Excellent organisational abilities, data‑driven decision‑making and performance target management. • Ability to manage and resolve complaints promptly. • Up‑to‑date health and safety knowledge and a full UK driving licence.
Requirements
- ▸shdf
- ▸contract management
- ▸health & safety
- ▸driving licence
- ▸data‑driven
- ▸communication
Benefits
The Partnership Delivery Leader position is a full‑time permanent role based in Gillingham, offering a competitive salary package and a car allowance. Mears Group began 30 years ago as a single‑van maintenance contractor and has grown into a national company focused on making a positive difference. Mears is committed to diversity, inclusion and supporting employees throughout the recruitment process, offering accessible assistance and a range of flexible policies. The company holds a Disability Confident status, supports the Armed Forces Covenant and actively promotes social mobility. • Competitive salary up to £70,000 plus a £6,900 car allowance. • 25 days annual leave plus bank holidays, volunteering leave and family‑friendly policies. • Staff discounts through Mears Rewards, annual Fun Day and other employee perks. • Opportunity to work for a nationally recognised, socially‑focused company with strong diversity and inclusion commitments.
Work Environment
Field