Carrier
Innovative leader in building solutions, delivering energy-efficient technologies for comfort and sustainability.
Account Management Processor
Manage customer/vendor account setup, AR/AP issues, and credit holds.
Job Highlights
About the Role
The role is essential for maintaining accurate financial operations of customer and vendor accounts, acting as the primary contact for accounts receivable (AR) and accounts payable (AP) setup and issue resolution. It requires a high level of precision and timeliness to prevent disputes and financial disruptions, and includes leading weekly finance reviews with the RFM team. • Set up new customers accurately to avoid AR issues and disputes • Set up new vendors accurately to avoid AP issues and disputes • Submit tax exemption updates • Manage and resolve real‑time credit holds • Act as Accounts Receivable Subject Matter Expert and handle customer disputes • Process AAP transactions • Submit credit and invoice cancellation requests • Lead weekly finance review with RFM
Key Responsibilities
- ▸customer setup
- ▸vendor setup
- ▸tax updates
- ▸credit holds
- ▸aap transactions
- ▸finance review
What You Bring
• High School Diploma or GED required • 2+ years experience in customer service or service operations • 2+ years proficiency with Microsoft Office • 2+ years experience with S4/SAP preferred
Requirements
- ▸high school
- ▸ged
- ▸customer service
- ▸microsoft office
- ▸s4/sap
Benefits
Applicants should have a High School Diploma or GED, at least two years of customer service or service operations experience, and proficiency with Microsoft Office; experience with S4/SAP is preferred. The position offers a competitive salary range of $80,750.00 to $113,250.00 and may include short‑term cash incentives, with benefits covering health care, retirement, paid time off, various leaves, disability, life insurance, tax‑advantaged accounts, and tuition assistance. • Health care benefits: medical, dental, vision • Wellness incentives and retirement benefits • Paid vacation (up to 15 days), sick leave, personal leave, and holidays • Various leaves: birth, adoption, parental, family & medical, bereavement, jury duty, military • Short‑term and long‑term disability coverage • Life Insurance and Accidental Death & Dismemberment coverage • Tax‑advantaged accounts: HSA, healthcare spending, dependent care spending • Tuition assistance • Potential short‑term cash incentives
Work Environment
Office Full-Time