Renuity
Provides smart home solutions to enhance comfort, convenience, and efficiency.
Call Center - Inside Sales Agent (On-Site) - Full Time
Handle inbound/outbound calls to qualify leads and set appointments for home remodels.
Job Highlights
About the Role
The Inside Sales Agent will support homeowners exploring remodeling projects by qualifying interest, setting appointments, and delivering an exceptional first impression across all Mad City markets. • Manage inbound and outbound calls in a fast‑paced call center environment • Partner with scheduling teams to verify appointments and confirm with customers • Utilize pre‑built scripts to engage customers and help them find home project solutions • Participate in regular department contests and achieve personal and team goals
Key Responsibilities
- ▸call handling
- ▸appointment scheduling
- ▸script utilization
- ▸lead qualification
- ▸customer engagement
What You Bring
• Strong communication skills and an outgoing personality • Professional presence with a team‑first mindset • Reliable attendance and consistent performance • Ability to multitask, prioritize, and stay organized • Comfortable navigating technology and computer applications
Requirements
- ▸communication
- ▸teamwork
- ▸reliability
- ▸multitasking
- ▸tech‑savvy
Benefits
Mad City Windows & Baths, a Renuity company, is hiring full‑time Call Center Inside Sales Agents for night and weekend shifts (1 pm–9 pm) with Saturday and Sunday availability preferred. The role offers a base pay of $16 per hour plus uncapped commission, with average annual earnings between $50,000 and $70,000+. Mad City values internal growth—100 % of current marketing leaders began in entry‑level roles—and offers rapid advancement, a brand‑new call‑center workspace, and multiple shift options. The company is an equal‑opportunity employer committed to diversity, inclusion, and provides accommodations for disabilities or religious needs. • Uncapped earning potential (most agents earn $50k–$70k/year) • Rapid advancement; many move up within six months • Brand‑new expanded call center workspace • Multiple shift options based on business needs (call center operates 8 am–9 pm, 7 days a week) • Medical, dental, vision, life, and disability insurance • Paid parental leave • 401(k) retirement savings program • Generous PTO and paid holidays • Continuous team events, incentives, and company celebrations
Work Environment
Field