Otis Elevator Co.
Designs, manufactures, and services elevators, escalators, and moving walkways worldwide.
Field Supervisor Service
Oversee elevator service operations, coordinate teams, ensure safety, client relations.
Job Highlights
About the Role
• Coordinate daily schedules with area executives, department heads, employees and customers, and gather examiner feedback each morning. • Conduct annual equipment surveys and plan preventive repair schedules. • Perform NIS for new construction and modernization jobs and estimate additional work beyond the prescribed scope. • Lead toolbox talks to reinforce safe work practices among field staff. • Execute fatality preventive audits, conduct toolbox demonstrations, and prepare quarterly review reports. • Generate "T" orders and implement strategies to reduce callbacks, focusing on the top ten recurring issues. • Inspect work progress and perform random quality checks; allocate manpower daily based on callback volume. • Ensure strict adherence to environmental, health and safety (EH&S) policies and practices. • Meet clients regularly to strengthen relationships, address examiner concerns, and build confidence. • Communicate with clients for contract renewals and inspect elevators two months before free‑service contracts expire. • Negotiate contract pricing and "T" orders, managing effective conversions when needed. • Lead and support teams to complete tasks while identifying opportunities for additional business. • Drive acquisition, recovery efforts and target achievement.
Key Responsibilities
- ▸equipment survey
- ▸preventive maintenance
- ▸nis assessment
- ▸safety audits
- ▸quality checks
- ▸callback reduction
What You Bring
Otis is seeking a Field Supervisor – Service for its Bangalore office (MK Towers, Longford Road). The position requires a Diploma or BE in Engineering and 12 to 18 years of experience in the elevator industry, with at least 12 years in elevator and escalator maintenance.
Requirements
- ▸engineering
- ▸diploma
- ▸be
- ▸12+ years
- ▸elevator maintenance
- ▸escalator maintenance
Benefits
The role offers a long‑term employment contract with competitive remuneration, group Mediclaim insurance covering the employee and family, modern work clothes, personal tools, an iPhone and a petrol card. Comprehensive safety training and an employee support program are provided to ensure a healthy and secure work environment.
Work Environment
Field