
Clarion Housing Group
Providing and building affordable homes across England, reinvesting surplus into communities.
Regional Housing Administrator
Administer regional housing services, handling repairs, tenancy records, and customer queries.
Job Highlights
About the Role
As a Regional Housing Administrator you will deliver a customer‑focused, efficient regional administration service to the Neighbourhood Team, report communal repairs, maintain relevant records, manage gas safety processes, liaise with contractors, raise purchase orders, and handle garage tenancy records, lettings and terminations to maximise income collection. • Deliver customer‑focused regional administration service to Neighbourhood Team • Report communal repairs and maintain associated records • Manage gas safety processes and liaise with contractors • Raise purchase orders for repair and maintenance work • Maintain garage tenancy records and process lettings/terminations • Maximise income collection through effective administration • Analyse data from multiple sources and produce accurate records • Provide excellent customer service based on prior experience • Work up to four days per week on‑site in London and the remainder from home
Key Responsibilities
- ▸record keeping
- ▸gas safety
- ▸purchase orders
- ▸data analysis
- ▸contractor liaison
- ▸income collection
What You Bring
The successful candidate will have prior experience in a customer‑service environment, be able to write clear, accurate and concise records, analyse data from multiple sources, and prioritise a busy workload while delivering excellent service. This hybrid role requires up to four days a week in the office, with the remaining time working from home; applicants must be eligible to work in the UK, reside in England or Wales for the employment period, and adhere to Clarion’s responsible AI usage guidelines. • Prioritise and manage a busy workload in a fast‑paced environment • Meet eligibility requirements: UK work rights and residence in England or Wales
Requirements
- ▸customer service
- ▸data analysis
- ▸uk eligibility
- ▸hybrid role
- ▸fast‑paced
- ▸prioritisation
Benefits
The role offers a salary of £28,544 to £33,022 per annum, based in London at Wrights Road or Corsica Street, with a 36‑hour week and a 12‑month secondment/fixed‑term contract. • Receive a competitive salary, 12‑month fixed‑term contract, and Clarion employee benefits
Work Environment
Hybrid