Senior Manager, Field Operations & Transformation

About the Role

The Senior Manager, Field Operations & Transformation is a critical leadership role that drives Renuity’s ambitious expansion agenda. The incumbent leads end‑to‑end execution of new greenfield market entries and the strategic rollout of new product offerings across existing and new divisions. The role also provides strategic oversight and standardization for all growth implementation efforts, developing and refining playbooks to ensure scalability, operational excellence, and alignment with aggressive growth objectives in a fast‑paced, private‑equity‑backed environment. In the Greenfield Geographic Expansion function, the manager translates strategic decisions into actionable launch plans, handling detailed project management, resource allocation, and timeline management. They oversee the establishment of infrastructure for new operations—including site selection, facility build‑out, initial hiring, technology integration, licensing, vendor onboarding, training, and supply‑chain set‑up—and manage end‑to‑end execution from pre‑launch through day‑one activation and the 30/60/90‑day ramp‑up, while being accountable for the initial P&L performance and trajectory. For Product Expansions into established markets, the manager leads the rollout of new products and services across existing divisions and new greenfield markets, coordinating product development, marketing, sales, and operations. They ensure operational readiness by training sales and install teams, updating protocols, preparing suppliers and warehouses, and drive adoption by tracking performance, gathering feedback, and iterating rollout strategies. Additionally, they develop and institutionalize Renuity’s Growth Playbook, establishing standard processes, templates, and tools for scalable market and product launches. • Lead end‑to‑end execution of new greenfield market entries. • Translate strategic expansion decisions into detailed launch plans, managing resources and timelines. • Oversee site selection, facility build‑out, initial hiring, technology integration, licensing, vendor onboarding, training, and supply‑chain setup for new operations. • Manage pre‑launch, day‑one activation, and 30/60/90‑day ramp‑up to ensure smooth operational start‑up. • Lead rollout of new products and services across existing divisions and new markets. • Coordinate product development, marketing, sales, and operations for product expansions. • Ensure operational readiness through training sales and install teams, updating protocols, and preparing suppliers and warehouses. • Track adoption and performance of new offerings, collect feedback, and iterate rollout strategies. • Develop and continuously refine Renuity’s Growth Playbook with standardized processes and templates.

Key Responsibilities

• ▸market entry
• ▸launch planning
• ▸technology integration
• ▸vendor onboarding
• ▸supply chain
• ▸growth playbook

What You Bring

The position requires a roll‑up‑your‑sleeves mindset, balancing strategic leadership with tactical execution to accelerate performance and results, and entails extensive travel—approximately 75 % or more of each month—to new and developing markets as business needs dictate. The ideal candidate brings at least five years of execution‑focused experience in operations, strategy, or project management within a growth‑oriented or private‑equity‑backed environment, with a proven record of leading large‑scale implementations, market expansions, or product rollouts. Strong organizational, communication, leadership, and influencing skills are required, along with the ability to thrive in a fast‑paced, evolving setting and deliver measurable results. Renuity, headquartered in Charlotte, NC, operates in 36 states and is redefining the home‑improvement experience with a focus on trust, innovation, and customer‑first service. • Own initial P&L performance and ramp‑up trajectory of newly launched locations. • Demonstrate 5+ years of execution‑focused experience in operations, strategy, or project management within a growth‑oriented or PE‑backed environment. • Exhibit strong organizational, communication, leadership, and influencing skills to drive alignment across teams.

Requirements

• ▸p&l
• ▸5+ years
• ▸operations
• ▸strategy
• ▸project management
• ▸leadership

Work Environment

Field