Customer Service - Self Storage Manager

About the Role

Property managers work independently across multiple locations, both inside and outside of facilities. They assess customer storage needs, suggest solutions, and sell packing and moving supplies. Daily duties include inspecting storage units, auditing cash drawers, making bank deposits, and contacting customers for payment reminders or collections. Physical requirements include transporting items up to 35 lb, walking around facilities for up to 50 % of the shift, climbing stairs, opening large doors, and performing cleaning and maintenance tasks such as sweeping, mopping, and keeping exterior grounds clear of debris. • Assess customer storage needs and sell packing/moving supplies • Audit cash drawers and make bank deposits • Transport items up to 35 lb; walk/stand 50 % of shift outdoors • Clean and maintain interior and exterior facility areas

Key Responsibilities

• ▸customer assessment
• ▸supply sales
• ▸cash audits
• ▸bank deposits
• ▸item transport
• ▸facility cleaning

What You Bring

Successful candidates typically come from customer-service-focused sales environments such as retail, restaurants, fast-food, or other service-based companies. A valid driver’s license and personal vehicle are required for travel between locations, with mileage reimbursement available. • Prior experience in customer-service sales (retail, restaurant, etc.)

Requirements

• ▸customer service
• ▸sales
• ▸retail
• ▸driver license
• ▸personal vehicle

Benefits

Public Storage is the self-storage industry leader and is currently hiring. The company offers a starting wage of $15.00 per hour and provides a Total Rewards package for its team. Employees can work flexible full-time schedules between 9:30 am and 6 pm, with weekend hours ending at 5 pm. Full-time benefits become available after an average of 20+ hours per week and include medical, dental, vision, 401(k) with match, paid time off, sick leave, flexible spending, company-paid life and accidental death insurance, and exclusive vendor discounts. Mileage reimbursement is provided for travel between properties or other work-related tasks, and property managers may earn performance-based bonuses. Public Storage has been recognized as a Great Place to Work, ranking in the top 5 % for work culture and top 10 % for diversity and inclusion, and is celebrated for career growth opportunities. Candidates are invited to apply and join the industry’s #1 team. • $15.00 hourly wage • Flexible full-time schedule (9:30 am–6 pm, weekends until 5 pm) • Benefits after 20+ hours: medical, dental, vision, 401(k) match, PTO, sick leave, flexible spending, life & accidental death insurance, vendor discounts • Mileage reimbursement for travel between properties • Performance-based bonuses for property managers • Payment reminder and collection calls • Valid driver’s license and personal vehicle (mileage reimbursement provided) • Recognized as Great Place to Work; top rankings for work culture, diversity, and career growth

Work Environment

Field