Maintenance - Assistant Service Manager

About the Role

Step Into Leadership – Hiring Assistant Service Manager to Help Drive Service Excellence. We are seeking an Assistant Maintenance Manager with a "Whatever It Takes" approach to join our full-time team. The role ensures that the physical aspects of the community meet company standards and applicable laws. In this position you will manage, develop, and mentor the maintenance crew, providing expert troubleshooting across HVAC, electrical, plumbing, pool, carpentry, drywall, exterior structures, and appliances. You will establish a 24‑hour on-call schedule, maintain inventory, create preventive and make-ready work schedules, and regularly inspect buildings and vacant units while completing tasks assigned by the Service Manager. • Manage, develop, and mentor the maintenance team in diagnosing problems and making repairs. • Provide expert troubleshooting for HVAC, electrical, plumbing, pool maintenance, carpentry, drywall, exterior structures, and appliance repair. • Establish and maintain a 24-hour on-call schedule, remaining available for emergencies such as snow or ice. • Oversee inventory of all maintenance materials. • Create on-call, preventive maintenance, make-ready, and work-order schedules for the team. • Conduct regular inspections of community buildings and vacant units. • Complete tasks assigned by the Service Manager.

Key Responsibilities

• ▸team management
• ▸troubleshooting
• ▸on-call schedule
• ▸inventory control
• ▸preventive maintenance
• ▸building inspections

What You Bring

Candidates must hold a valid driver’s license, have a personal vehicle, and reside within a 30‑minute commute to the properties. Preferred credentials include HVAC/EPA/CFC certification, and candidates should possess a one-year certificate with 2‑4 years of related experience or equivalent education. • Active, valid driver’s license and personal vehicle. • Live within a 30-minute commute of the properties. • HVAC/EPA/CFC certification preferred. • One-year certificate with 2‑4 years related experience, or equivalent education and experience.

Requirements

• ▸driver’s license
• ▸personal vehicle
• ▸30‑min commute
• ▸hvac/epa
• ▸certificate
• ▸2‑4 years

Benefits

Compensation includes a $22‑$24 hourly wage, up to a 50% rent discount, and various financial incentives such as renewal commissions, quarterly Morgan Essentials, on-call appreciation pay, and a referral bonus up to $750. Additional benefits feature education reimbursement, comprehensive medical, dental and vision coverage, life and disability insurance, a 401(k) with company match, generous paid time off, holidays, sick leave, and an Employee Assistance Program. • Pay range $22.00‑$24.00 per hour. • Up to 50% rent discount. • Property staff shared renewal commissions paid monthly. • $300 Morgan Essentials paid quarterly. • $15 per day on-call appreciation for holding the on-call phone. • Employee referral payment up to $750. • Education/tuition reimbursement program. • Medical, dental, and vision benefits. • Life/AD&D insurance, long- and short-term disability. • 401(k) retirement plan with company match. • Generous paid time off, 10 holidays, and sick leave. • Employee Assistance Program.

Work Environment

Field