Housekeeping Supervisor

About the Role

The housekeeping department operates seven days a week, and the supervisor may work varying schedules, including weekends and holidays. The role requires coordination with maintenance and front‑desk staff, inventory management, and implementation of new standards and SOPs. • Supervise housekeepers • Ensure guest requests are met promptly • Communicate maintenance needs and room status to Front Desk • Perform daily quality checks of rooms • Update Front Desk agents on room status • Order housekeeping and laundry supplies and manage checkbook • Conduct monthly linen inventory and maintain par levels • Roll out new standards • Develop SOPs for best practices • Maintain clean and well‑kept public areas

Key Responsibilities

• ▸staff supervision
• ▸guest requests
• ▸quality checks
• ▸inventory management
• ▸sop development
• ▸supply ordering

What You Bring

• High School Diploma/GED required • 1–3 years of related experience • Basic computer skills • Proficient English communication, both verbal and written • Ability to lift/carry, push/pull items over 25 lb repeatedly • Ability to walk/stand for prolonged periods • Preferred: BA/BS/Bachelor's Degree • Preferred: CPR/First Aid certification • Preferred: 2+ years supervisory experience • Preferred: Prior housekeeping experience in hospitality

Requirements

• ▸high school
• ▸computer skills
• ▸english
• ▸cpr
• ▸bachelor's
• ▸supervisory

Benefits

HGV now offers Day One benefits and daily pay. Hilton Grand Vacations seeks to help team members reach their goals and build their future, emphasizing innovation, quality, and growth in the vacation‑ownership industry. The company’s success relies on its team members who create memorable experiences and positively impact both the industry and their communities. Benefits begin on the first day of employment with no waiting period, covering health care, retirement, tuition reimbursement, stock purchase, and extensive learning opportunities. All U.S. regular full‑time and part‑time team members are eligible, and the program is designed to support physical, mental, and financial wellbeing. Hilton Grand Vacations is an equal‑opportunity employer that values diversity and does not discriminate based on protected characteristics. Reasonable accommodations are provided for applicants and employees with disabilities throughout the hiring process and job performance. The company’s inclusive culture celebrates the uniqueness of each individual within a global community of more than 14,000 team members. Employees are recognized and rewarded for their contributions, helping create lifelong memories for guests and members alike. • Day 1 Benefit Eligibility: Excellent health care options, including medical, dental, and vision • Recognition Programs and Rewards • Travel Discounts Program • Outstanding Paid Vacation Program and Paid Sick Days • Employee Assistance Program supporting physical and mental wellbeing • 401(k) program with company match • Tuition reimbursement programs • Employee Stock purchase program • Numerous learning and advancement opportunities

Work Environment

Onsite