Testing & Violations Coordinator

About the Role

On a typical day the coordinator administers violation processes, tracks unsatisfactory CAT‑1 and periodic testing results, and assigns deficiencies to the appropriate field supervisors. They also generate correspondence on building deficiencies, prepare open‑deficiency reports for review, and submit extensions and AOC documents through DOBNOW while ensuring timely clearance and accurate documentation. • Administer violations processes, including updating customers' registered emails with the NYC Department of Buildings. • Track unsatisfactory CAT 1 and periodic testing results and assign deficiencies to the appropriate field supervisor. • Generate and send building items deficiency correspondence to customers, account managers, and area supervisors. • Prepare open deficiency reports for review with area field supervisors and account managers. • Submit and track extensions on CAT 1 tests with the Department of Buildings. • Work with area field supervisors to clear open ECB violations and submit them via DOBNOW. • Support the violations manager and field supervisors in closing out completed work. • Ensure timely violation clearance and maintain accurate documentation. • Submit AOC documents into DOBNOW.

Key Responsibilities

• ▸dobnow submissions
• ▸cat‑1 tracking
• ▸deficiency reporting
• ▸violation clearance
• ▸aoc submission
• ▸correspondence generation

What You Bring

Successful candidates thrive in a highly team‑oriented, dynamic environment and demonstrate strong written and verbal communication skills. They must be self‑motivated, capable of managing multiple projects, comfortable using Microsoft‑based software, and possess good time‑management and organizational abilities. A high‑school diploma or equivalent is required, and prior experience with the Department of Buildings is preferred. • Cross‑reference CAT 1 tests, periodic tests, and ECB violations for clearance.

Requirements

• ▸cat 1
• ▸microsoft
• ▸high‑school
• ▸dept buildings
• ▸team‑oriented
• ▸communication

Benefits

Otis offers a 401(k) plan with generous matching, comprehensive medical, dental, vision, and prescription coverage, three weeks of paid vacation plus holidays, and paid sick leave. Additional benefits include life and disability insurance, voluntary legal, pet, home and auto coverage, generous parental leave, tuition reimbursement, performance bonuses, and extensive training programs. The salary range for this role is $60,000‑$100,000, with final compensation based on education, experience, location, and performance. With 72,000 employees in over 200 countries, Otis provides a diverse, innovative environment that values people and ESG principles, and is an equal‑opportunity employer.

Work Environment

Onsite