Customer Service - Self Storage Manager

About the Role

Property Managers work independently across multiple locations, assessing customers' storage needs, recommending solutions, and selling packing and moving supplies. They conduct daily unit inspections to verify inventory and availability, audit cash drawers, make bank deposits, and handle payment reminders and collection calls as needed. • Assess customer storage needs and sell packing/moving supplies • Conduct daily unit inspections and maintain inventory readiness • Audit cash drawers, make bank deposits, and manage payment reminders/collections • Lift/move items up to 35 lb; spend up to 50 % of time outdoors, including stairs and large doors • Perform cleaning and routine maintenance of interior and exterior areas

Key Responsibilities

• ▸storage assessment
• ▸unit inspection
• ▸cash auditing
• ▸bank deposits
• ▸item lifting
• ▸cleaning

What You Bring

Physical duties require the ability to lift or move items up to 35 lb and spend up to 50 % of the shift walking around facilities, including outdoor environments, climbing stairs, and opening large doors. Cleaning and routine maintenance, such as sweeping, mopping, and keeping exterior grounds clear of debris, are also part of the role. Successful candidates come from customer‑service‑focused sales backgrounds such as retail, restaurant, fast‑food, or similar service industries. A valid driver’s license and personal vehicle are required for traveling between sites, with mileage reimbursement provided. • Require customer‑service sales experience and a valid driver’s license with personal vehicle

Requirements

• ▸customer service
• ▸sales experience
• ▸driver's license
• ▸personal vehicle
• ▸physical stamina
• ▸lifting

Benefits

Public Storage is the leader in the self‑storage industry and is actively hiring. The position offers $17.00 per hour. Team members enjoy flexible full‑time schedules between 9:30 am and 6 pm, with weekend hours ending at 5 pm. Employees become eligible for a full‑time benefits package after averaging 20+ hours per week, which includes medical, dental, vision, 401(k) match, paid time off, sick leave, flex‑spending accounts, company‑paid life and accidental death insurance, exclusive vendor discounts, mileage reimbursement for work‑related travel, and performance‑based bonuses. Public Storage has been recognized as a Great Place to Work, earning high employee votes for career growth, work culture, and diversity and inclusion. Applicants are encouraged to apply now and join the number‑one team in the self‑storage sector. • $17.00 hourly wage • Flexible full‑time schedule (9:30 am–6 pm, weekends until 5 pm) • Full‑time benefits after 20+ hrs/week: medical, dental, vision, 401(k) match, PTO, sick leave, flex‑spending • Company‑paid life and accidental death insurance • Exclusive vendor discounts and mileage reimbursement for work travel • Performance‑based bonuses for property managers

Work Environment

Field