Customer Service - Self Storage Manager

About the Role

Property Managers work independently across multiple locations, spending time both inside and outside the facilities. They assess customers' storage needs, recommend solutions, and sell packing and moving supplies. Daily duties include inspecting storage units for inventory and availability, auditing cash drawers, making bank deposits, and contacting customers for payment reminders and collections. • Assess customer storage needs, recommend solutions, and sell packing/moving supplies. • Conduct daily unit inspections to ensure inventory availability. • Audit cash drawers, make bank deposits, and handle payment reminders/collections. • Transport items up to 35 lb and walk/stand outdoors up to 50% of the shift, including stairs and large doors. • Perform cleaning, sweeping, mopping, and exterior curb‑appeal maintenance.

Key Responsibilities

• ▸customer assessment
• ▸supply sales
• ▸unit inspection
• ▸cash auditing
• ▸deposit processing
• ▸cleaning maintenance

What You Bring

Physical requirements include the ability to lift or move items up to 35 lb, walking and standing in outdoor environments for up to 50% of the shift, climbing stairs, and opening large doors. Managers also perform cleaning and maintenance tasks such as sweeping, mopping interior areas, and keeping exterior grounds and curb appeal clean and free of debris. Successful candidates come from customer‑service‑focused sales environments such as retail, restaurants, fast‑food, or other service‑based companies. A valid driver’s license and personal vehicle are required for traveling between locations, with mileage reimbursement provided. • Leverage prior customer‑service or sales experience (retail, restaurant, etc.). • Hold a valid driver’s license and use personal vehicle for inter‑location travel (mileage reimbursed).

Requirements

• ▸customer service
• ▸sales experience
• ▸driver's license
• ▸personal vehicle
• ▸heavy lifting
• ▸outdoor work

Benefits

Public Storage is the self‑storage industry leader and is hiring now, offering an hourly wage of $16.50. We offer flexible full‑time schedules between 9:30 am and 6 pm, with weekend coverage until 5 pm. Employees become eligible for full‑time benefits after averaging 20+ hours per week, which include medical, dental, vision, 401(k) match, paid time off, sick leave, life and accidental death insurance, and exclusive vendor discounts. Additional perks are mileage reimbursement, on‑site housing at many locations (based on performance and tenure), and performance‑based bonuses for Property Managers. Public Storage has been recognized as a Great Place to Work, earning top rankings for career growth, work culture, and diversity and inclusion. Applicants are encouraged to apply now and join the self‑storage industry’s #1 team. • Work flexible full‑time schedules (9:30 am–6 pm, weekends until 5 pm) with benefits eligibility after 20+ hrs/week. • Receive medical, dental, vision, 401(k) match, paid time off, sick leave, life and accidental death insurance, and vendor discounts. • Get mileage reimbursement and optional on‑site housing based on performance and tenure. • Earn performance‑based bonuses as a Property Manager.

Work Environment

Onsite