Customer Service - Self Storage Manager

About the Role

Property Managers work independently across multiple locations, assessing customers’ storage needs and recommending packing and moving supplies. They conduct daily unit inspections to ensure inventory availability, audit cash drawers, and make bank deposits. The role also involves reminding customers about payments and making collection calls when necessary. Physical duties include lifting or moving items up to 35 lb and spending up to 50 % of the shift walking around facilities, often outdoors, climbing stairs, and opening large doors. Managers perform cleaning and routine maintenance such as sweeping, mopping interior areas, and keeping exterior grounds clear of debris. These tasks help maintain curb appeal and a safe environment for customers. • Assess storage needs and sell packing/moving supplies • Conduct daily unit inspections, audit cash drawers, and make bank deposits • Make payment reminder and collection calls • Lift/move items up to 35 lb; walk outdoors up to 50% of shift; climb stairs and open large doors • Perform cleaning and maintenance of interiors and exterior grounds

Key Responsibilities

• ▸storage assessment
• ▸supply sales
• ▸unit inspection
• ▸cash auditing
• ▸collections calls
• ▸facility maintenance

What You Bring

Successful candidates have experience in customer-service-focused sales environments such as retail, restaurants, or fast-food operations. A valid driver’s license and personal vehicle are required for travel between sites, with mileage reimbursement provided. The role values strong communication and organizational skills. • Require customer-service sales experience (retail, restaurant, fast‑food) • Valid driver’s license and personal vehicle required (mileage reimbursed)

Requirements

• ▸customer service
• ▸sales
• ▸driver's license
• ▸personal vehicle
• ▸communication
• ▸organizational

Benefits

Public Storage is the industry leader in self-storage and is currently hiring. The position offers an hourly wage of $16.50. Employees work flexible full-time schedules between 9:30 a.m. and 6 p.m., with weekend availability until 5 p.m. Full-time benefits become available after an average of 20 hours per week and include medical, dental, vision, a 401(k) match, paid time off, sick leave, and a flex-spending account. Additional perks are company-paid life and accidental death insurance, exclusive vendor discounts, mileage reimbursement for travel between properties, and on-site housing for eligible staff. Property Managers also have the opportunity to earn performance-based bonuses. Public Storage has been recognized as a Great Place to Work, receiving top rankings for career growth, work culture, and diversity and inclusion. Employees have voted the company among the best for career advancement and a positive workplace environment. Applicants are encouraged to apply now to join the industry’s #1 team. • $16.50 hourly wage • Flexible full-time schedule (9:30 a.m.–6 p.m., weekends until 5 p.m.) • Full-time benefits after 20+ hrs/week: medical, dental, vision, 401(k) match, PTO, sick leave, flex spending • Company-paid life and accidental death insurance, vendor discounts • Mileage reimbursement for travel between properties • On-site company housing available based on performance and tenure • Performance-based bonuses for Property Managers • Recognized as a Great Place to Work with top rankings for career growth, culture, and diversity

Work Environment

Onsite