Wm
Leading provider of comprehensive waste management services across North America.
Account Manager
Maintain and grow existing waste service accounts, ensuring retention and upselling.
Job Highlights
About the Role
The Account Manager is responsible for proactively maintaining and retaining relationships with existing commercial and industrial waste customers within an assigned territory, while also expanding account penetration by selling Republic Services’ full suite of products. In this role, the manager builds long-term customer loyalty, stays knowledgeable about the company’s services, pricing structures, and offers additional solutions as appropriate. They handle contract renewals, respond to cancellation requests, and communicate pricing initiatives, using Salesforce daily to log calls, meetings, and proposals. Collaboration with the sales manager, operations team, and participation in community events supports service quality and brand visibility. • Preserve and grow existing commercial/industrial waste customer relationships. • Conduct contract renewals to extend agreements and boost profitability. • Respond promptly to cancellation requests per escalation policy. • Promote Republic Services’ full product suite to increase account penetration. • Document all sales activities in Salesforce (calls, meetings, proposals). • Collaborate with operations to resolve service issues. • Engage in community events, trade shows, and chambers of commerce to raise brand visibility. • Meet weekly with Sales Manager to review retention metrics and goal progress.
Key Responsibilities
- ▸customer retention
- ▸contract renewal
- ▸salesforce logging
- ▸product promotion
- ▸operations collaboration
- ▸community outreach
What You Bring
• Minimum of 1 year of relevant sales experience. • Valid driver’s license required. • Preferred experience in waste or transportation industry.
Requirements
- ▸sales experience
- ▸driver’s license
- ▸waste industry
Benefits
Minimum qualifications include at least one year of relevant sales experience and a valid driver’s license, with preferred experience in the waste or transportation industry. The position offers a rewarding compensation package and a comprehensive benefits program. • Comprehensive medical, dental, and vision coverage. • Health care and dependent care spending accounts. • Short- and long-term disability insurance. • Life insurance and accidental death & dismemberment coverage. • Employee and Family Assistance Program (EAP). • Employee discount programs. • Retirement plan with generous company match. • Employee Stock Purchase Plan (ESPP). • Paid Time Off (PTO). • Access to detailed benefits information online.
Work Environment
Onsite