Operations Director

About the Role

The Operations Director sits on the Oak Specialist Services Board and, together with the Commercial Director, is jointly accountable for performance, governance and safe delivery of all operational output. The role provides both strategic direction and hands‑on leadership across project delivery, design management, safety governance, supply‑chain performance and operational risk management. It ensures projects are executed efficiently, safely and profitably while upholding the highest technical standards in façade remediation. • Contribute to board-level strategy, governance, risk management and decision‑making. • Define and implement operational strategy aligned with growth and governance requirements. • Lead delivery across the full project portfolio to ensure excellence and client satisfaction. • Share responsibility for margin improvement, risk control, overhead management and accurate forecasting. • Promote a culture of safety, integrity, accountability and continuous improvement. • Oversee end‑to‑end project delivery from pre‑construction to handover and after‑care. • Ensure façade remediation complies with Building Safety Regulator and technical specifications. • Drive design coordination, technical assurance and buildability reviews with design teams. • Lead Operations Management and Site Delivery teams, fostering high performance. • Manage operational planning, resourcing and workforce deployment across UK projects. • Accountable for health, safety and environmental performance across operations. • Ensure compliance with Building Safety Act, CDM, fire safety legislation and façade standards. • Maintain senior relationships with clients, consultants, regulators and supply‑chain partners. • Address escalations promptly to protect client relationships and commercial outcomes. • Support Commercial Director on margin protection, cash‑flow, forecasting and cost discipline. • Oversee procurement strategy and supply‑chain engagement to meet operational needs. • Drive operational efficiency, waste reduction and productivity improvements. • Lead development of operational, design‑management and site‑delivery teams with clear objectives. • Promote succession planning, talent acquisition and training for façade‑specific competencies.

Key Responsibilities

• ▸project delivery
• ▸façade compliance
• ▸design coordination
• ▸operational efficiency
• ▸resource planning
• ▸safety governance

What You Bring

If you have the senior leadership experience, technical expertise and commercial awareness required for this role, please contact Skyemarie Bree at [email protected] for further information. Galliford Try is a Disability Confident employer and will consider reasonable adjustments for candidates with long‑term health conditions. • Required: senior leadership experience in façade/cladding or specialist envelope sector. • Required: proven delivery of large‑scale remediation projects with strict compliance. • Required: strong understanding of façade engineering, system design, testing and regulations. • Required: success leading multidisciplinary teams across design, delivery, H&S and quality. • Required: board‑level experience within a specialist contractor and commercial awareness of NEC/JCT contracts. • Desirable: Chartered membership of CIOB, ICE, RICS or equivalent. • Desirable: Experience with in‑house design teams and complex technical assurance processes. • Desirable: Track record of operational transformation or scaling a specialist contracting business.

Requirements

• ▸façade
• ▸remediation
• ▸engineering
• ▸leadership
• ▸contracts
• ▸chartered

Benefits

With an order book exceeding £4.1 billion, Galliford Try offers stability, the chance to work on high‑profile projects and opportunities to stretch your capabilities. Employees benefit from the ‘Be Well’ wellbeing programme, comprehensive training, career‑path development, and an Agile Working approach that provides flexibility in when, where and how you work. A competitive benefits package includes generous holiday entitlement, corporate discounts, pension, family leave and private medical options. • Benefits: generous holiday entitlement (increasing with service) and option to purchase additional days. • Benefits: wide range of corporate discounts and Cycle‑to‑Work scheme. • Benefits: comprehensive pension plan and competitive family leave policy. • Benefits: Save‑as‑You‑Earn share purchase scheme. • Benefits: private medical scheme options and 24/7 employee assistance programme. • Benefits: paid yearly membership to a relevant professional association.

Work Environment

Field