Republic Services
Provider of non‑hazardous solid waste collection, recycling, disposal and energy services.
Account Manager
Maintain and grow existing waste service accounts, driving retention and sales.
Job Highlights
About the Role
The Account Manager is responsible for proactively maintaining and retaining relationships with existing customers for permanent commercial and industrial waste services in an assigned territory. Additionally, the role requires increasing penetration in the existing customer base by selling the full suite of Republic Services products. Key responsibilities include building long‑term customer relationships and loyalty, developing thorough knowledge of the company's services, pricing structures, and additional offerings, and performing contractual re‑signs to extend relationships and boost profitability. The Account Manager handles cancellation requests according to the escalation policy, supports pricing initiatives, utilizes Salesforce daily to document calls, meetings, and proposals, captures customer emails, and works to minimize rate restrictions and credits. They also increase customer penetration by cross‑selling products, meet regularly with the Sales Manager to review retention goals and relationship status, collaborate with operations to resolve service issues, and represent the company at trade shows, chamber events, and other community activities.
Key Responsibilities
- ▸salesforce crm
- ▸contract renewals
- ▸pricing support
- ▸cross‑selling
- ▸customer retention
- ▸issue resolution
What You Bring
Preferred qualifications include waste or transportation industry experience. Minimum qualifications are at least one year of relevant sales experience and a valid driver’s license.
Requirements
- ▸waste
- ▸transportation
- ▸sales
- ▸license
Benefits
The role includes a comprehensive benefits package, allowing eligible employees to participate in a variety of medical, retirement, and other programs. Employees enjoy appreciation, supportive teammates, modern tools for safety and effectiveness, opportunities for learning and growth, and a genuine commitment to sustainability in action. • Comprehensive medical, dental, and vision coverage • Health care and dependent care spending accounts • Short‑ and long‑term disability insurance • Life insurance and accidental death & dismemberment coverage • Employee and Family Assistance Program (EAP) • Employee discount programs • Retirement plan with generous company match • Employee Stock Purchase Plan (ESPP) • Paid Time Off (PTO)
Work Environment
Onsite