Sales Development Representative

About the Role

The Sales Development Representative at Sitemate qualifies and routes inbound leads across self‑service and inside‑sales channels, engaging prospects via phone, email, live chat, Slack, and Salesforce. Success is measured by the number of product demonstrations booked and completed, with the team consistently meeting or exceeding monthly targets. Day‑to‑day, the SDR spends most of the time qualifying and routing inbound leads, communicating with prospects via phone, email, live chat, Slack, and Salesforce, and is measured on the volume of demos booked, with the current team achieving at least 95% of targets each month.

Key Responsibilities

• ▸lead qualification
• ▸inbound routing
• ▸prospect outreach
• ▸demo booking
• ▸salesforce
• ▸live chat

What You Bring

Challenges include learning the built‑world landscape, rapidly improving call and email skills, mastering SaaS financial terminology, and keeping pace with the company’s fast‑moving environment. • People who thrive in a structured, high‑agency, KPI‑driven environment. • Strong communicators who enjoy building relationships. • Resilient individuals who can persevere with high‑volume tasks. • People uncomfortable with frequent conversations and interactions. • Must‑have: confident, clear communication across email, phone, video, and in‑person. • Must‑have: excellent task organization and prioritization, able to multitask efficiently. • Nice‑to‑have: experience with modern tooling such as CRMs, health scoring, live chat, and knowledge bases. • Nice‑to‑have: experience conducting digital (Zoom/Teams) or in‑person customer meetings. • Nice‑to‑have: patience working with users who may not be tech‑savvy.

Requirements

• ▸crm
• ▸zoom/teams
• ▸clear communication
• ▸multitasking
• ▸resilience
• ▸kpi-driven

Benefits

Compensation includes an OTE range of £41,250 to £60,500 (including pension), comprising a base salary of £27,500 to £38,500 and commission between £13,750 and £22,000. Sitemate provides a comprehensive benefits package designed to support professional growth, work‑life balance, and employee wellbeing. • Competitive, performance‑based remuneration. • Equity options to own a piece of the company. • 20 days paid annual leave plus sick, carer’s, and compassionate leave. • Parental leave: 16 weeks for primary carers, 6 weeks for secondary carers. • Learning & development budget with transparent career plans. • Laptop and home‑office setup budget. • Flexible remote or hybrid work, with the ability to work from anywhere for several weeks each year. • Weekly catered lunches, global offsites, and “Life Story” sessions to foster community.

Work Environment

Office Full-Time