Coordinator Facilities

About the Role

The Facilities Coordinator supports the General Manager and leadership team, ensuring smooth day‑to‑day administrative operations of the resort. This position embodies the Spirit of Service culture by coordinating schedules, communications, and projects while maintaining a safe, organized environment for staff and guests. • Provide administrative support to the General Manager and department heads, including scheduling, communications, and project coordination. • Serve as primary liaison for internal office operations, maintaining a safe and organized environment. • Support front‑of‑house staff with internal and guest‑related needs. • Manage incoming and outgoing mail, courier services, and vendor communications. • Process and code invoices, maintaining accurate purchase and expense records. • Coordinate creation and deactivation of employee security badges and troubleshoot building access issues. • Order and manage inventory of office supplies, business cards, and stationery. • Ensure office equipment functions properly and arrange service or maintenance as needed. • Provide front office coverage during breaks, greeting guests and handling calls professionally. • Act as point of contact for facility issues, coordinating repairs and maintenance with the Facilities Manager. • Build and submit purchase orders for the facilities operations department. • Assist with guest service coordination, special requests, group bookings, and resort events. • Collaborate with housekeeping, front desk, food & beverage, and recreation teams to ensure seamless service delivery. • Monitor guest feedback and help implement service improvements. • Maintain records of guest preferences, service recovery efforts, and administrative documentation. • Support planning and execution of resort events, group bookings, and special occasions.

Key Responsibilities

• ▸administrative support
• ▸invoice processing
• ▸purchase orders
• ▸security badges
• ▸inventory management
• ▸facility maintenance

What You Bring

• High school diploma or GED required. • Minimum three years of experience in administrative, facilities, or hospitality support roles. • Strong organizational, written, and verbal communication skills. • Ability to manage multiple tasks independently and efficiently. • Proficiency in Microsoft Office (Word, Excel, Outlook). • Ability to work collaboratively across departments and with all staff levels. • Capable of lifting up to 25 pounds.

Requirements

• ▸high school
• ▸3 years
• ▸microsoft office
• ▸communication
• ▸task management
• ▸collaboration

Benefits

If you enjoy helping guests create lifelong memories through vacations, this role offers an outstanding opportunity within a fun, encouraging culture that provides excellent training and benefits. As a leader in the vacation ownership industry, Hilton Grand Vacations is dedicated to innovation, quality, and growth, driven by the talent and passion of its team members. Hilton Grand Vacations values diversity and offers reasonable accommodations for individuals with disabilities throughout the application and employment process. The company is an equal‑opportunity employer committed to an inclusive workplace. • Recognition programs and rewards. • Comprehensive health care options, including medical, dental, and vision. • People‑first culture and positive team environment. • Travel discounts program. • Generous paid vacation and sick days. • Employee assistance program supporting physical and mental wellbeing. • 401(k) plan with company match. • Tuition reimbursement and employee stock purchase program. • Numerous learning and advancement opportunities.

Work Environment

Office Full-Time