Community / Campus Program Manager - Senior Assisted Living

About the Role

The Community/Campus Programs Director (CPD) leads the recruitment, training, and management of the activity support team at Spring Arbor Assisted Living and Cottage, overseeing activity assistants, interns, volunteers, and other staff. This position also directs the planning, organization, and execution of resident programs, including activities, life-skills sessions, events, and outings. In collaboration with senior leadership, the CPD ensures that resident programming aligns with state regulations, community policies, and budgetary constraints, while maintaining accurate documentation and vendor relationships. The director also supports marketing efforts and community outreach to enhance the visibility of Spring Arbor’s offerings. Supervisory duties encompass hiring, coaching, and evaluating staff and volunteers, providing ongoing training to meet compliance standards, and facilitating open communication with residents and families to tailor activities to individual preferences. Coordination of transportation and scheduling ensures consistent activity coverage, including evenings and weekends. • Interview, select, and train activity support staff for Assisted Living and Cottage. • Manage and direct the activity support team. • Schedule daily activity coverage, including evenings and weekends. • Recruit and develop an engaged volunteer base for community programming. • Engage or terminate vendors as needed. • Create and submit annual activities budget; monitor monthly spend and maintain tracker. • Conduct an annual Resident Interests survey. • Maintain and review attendance records for resident participation. • Facilitate Assisted Living Resident Council and Cottage Family meetings. • Complete all required documentation promptly to ensure regulatory compliance. • Participate in management duties such as manager on duty, community presentation, staff meetings, marketing, and event planning. • Collaborate with Resident Care Director, Cottage Care Coordinator, and Executive Director on state regulations. • Design and oversee group and one‑on‑one activities within budget and policy guidelines. • Consult residents and families to personalize activity plans. • Keep open communication with residents and families. • Coordinate transportation for resident activities and appointments. • Work with Marketing Director to promote Spring Arbor through internal and external programming. • Develop monthly community newsletter and activity calendar. • Involve residents and families in volunteer work and local community programs. • Ensure compliance with residents’ rights regulations and report violations. • Orient, monitor, and reinforce training for activity support team members. • Conduct in‑service training to maintain compliance with Spring Arbor and state regulations. • Maintain training records to demonstrate regulatory compliance. • Attend required meetings and training sessions per guidelines. • Recruit, train, manage, evaluate, and delegate tasks to activity staff, interns, and volunteers. • Provide pleasant, friendly, and timely service.

Key Responsibilities

• ▸staff recruitment
• ▸team training
• ▸activity scheduling
• ▸budget tracking
• ▸compliance reporting
• ▸vendor management

What You Bring

Ideal candidates demonstrate extensive experience with senior populations, particularly those with dementia or memory impairments, and possess strong creative and problem-solving abilities. A background that includes a relevant bachelor’s degree, at least two years of activity-related experience, proficiency in Microsoft Office, and a valid driver’s license is preferred. • Experience working with seniors, including those with dementia. • Ability to think creatively and implement ideas. • Understanding of social, psychological, and recreational needs of Alzheimer’s and memory‑impaired residents. • Knowledge of senior resources and related agencies. • Maintain confidentiality per HIPAA and hold a valid state driver’s license. • Bachelor’s degree in a related field preferred. • Minimum two years of successful activity‑related experience. • Proficiency with Microsoft Office. • Experience with Alzheimer’s and memory‑impaired residents.

Requirements

• ▸alzheimer’s
• ▸creative
• ▸problem solving
• ▸bachelor’s
• ▸2 years
• ▸microsoft office

Work Environment

Onsite