Office Administrator- PTO, Benefits Day 1, 401k

About the Role

The role provides clerical and administrative support to departmental managers and helps coordinate daily operations, including recording and reporting data. • Troubleshoot and resolve safety, service, and operational issues. • Create, distribute, and close customer tickets daily. • Maintain and distribute departmental information each day. • Communicate with supervisors and managers about operations or dispatch issues. • Complete and maintain various reports as directed. • Use software tools for procurement, time and attendance, safety incidents, and contract labor management. • Collect and report data for incentive pay programs. • Process payments and other financial tasks as needed. • Assist in implementing operational projects. • Communicate with customers about service issues. • Communicate scheduling and work assignments to employees. • Enter and maintain Service Machine SMART data daily (as applicable).

Key Responsibilities

• ▸ticket management
• ▸smart data
• ▸software tools
• ▸report generation
• ▸data collection
• ▸customer communication

What You Bring

Work is performed in an office or landfill setting, requiring keyboarding and occasional light physical effort. The environment may include dirt, odors, noise, and weather exposure on a limited basis. • High school diploma or GED required. • No prior work experience needed. • No specific certificates, licenses, or registrations required.

Requirements

• ▸high school
• ▸ged
• ▸keyboarding
• ▸light physical
• ▸entry-level

Benefits

The position is Monday‑Friday, 8:00 am‑5:00 pm. WM emphasizes that a job is more than a paycheck, offering stability, growth, and investment in employees through benefits such as education assistance, medical coverage, 401(k) match, stock options, and dependent day‑care. Eligible employees receive a competitive total compensation package that includes medical, dental, vision, life insurance, short‑term disability, a stock purchase plan, 401(k) match, paid vacation, holidays and personal days. The position may require a REAL ID or TSA‑approved alternative for air travel. WM drivers are expected to operate vehicles safely, are home at night and weekends, and receive competitive pay and growth opportunities. • Medical, dental, vision, life insurance, and short‑term disability coverage. • Stock purchase plan and company‑matched 401(k). • Paid vacation, holidays, and personal days. • Annual education assistance benefit. • Discounted stock options and dependent day‑care.

Work Environment

Onsite