Commercial Service Account Manager Salt Lake City UT

About the Role

In this position you will sell Carrier’s full HVAC service portfolio, develop territory and account plans, and present at seminars to grow relationships and opportunities. You will use CRM tools to manage interactions, identify new service agreement and repair prospects, and negotiate renewals while consistently meeting sales targets. • Sell Carrier HVAC service products, including agreements, repairs, and modernizations. • Create and maintain sales territory and account plans. • Present at customer seminars to generate new and existing opportunities. • Promote Carrier’s value proposition aligned with customer objectives. • Use CRM to track interactions, activities, and pipeline opportunities. • Attract new customers and expand share with existing accounts. • Identify and pursue new service agreement opportunities with prospects and current customers. • Respond to and secure repair opportunities promptly. • Establish credibility through deep knowledge of Carrier products and solutions. • Build and sustain long‑term customer relationships. • Clearly articulate the value of Carrier offerings to meet customer needs. • Detect customer buying stage and adapt selling approach accordingly. • Deliver effective presentations and communications. • Prioritize high‑value opportunities to maximize sales impact. • Respond to customer requirements in a timely manner. • Secure bookings and orders within agreed timeframes. • Consistently achieve sales metrics and annual targets. • Negotiate service agreement renewals as needed. • Sell directly to end‑user customers and cross‑sell service agreements. • Encourage teammates to cross‑sell and upsell within their customer base. • Identify opportunities for preventative repair and upgrade packages.

Key Responsibilities

• ▸crm management
• ▸territory planning
• ▸service agreements
• ▸customer seminars
• ▸repair sales
• ▸sales targets

What You Bring

The Commercial Service Account Manager drives service agreements, quick‑turn projects, and large‑scale modernization opportunities that keep customers operating efficiently. The role suits relationship‑builders with strong customer service skills who enjoy working across functions to assess both immediate and future customer needs. Candidates need a high‑school diploma/GED, at least two years of commercial HVAC sales experience, and the ability to lift 20 lb, climb ladders, and work on roofs. Preferred attributes include comfort with technical software, strong sales and negotiation skills, excellent communication, and a proven record of cross‑selling service agreements in a team‑oriented environment. • Hold a high school diploma or GED. • Possess at least 2 years of commercial HVAC sales experience. • Able to lift/carry 20 lb, climb ladders, and work on roofs/platforms. • Operate comfortably in technical environments using Microsoft‑based software. • Demonstrate strong sales, negotiation, time‑management, and organizational skills. • Exhibit excellent written, verbal, and presentation abilities. • Self‑motivated with capacity to manage multiple simultaneous projects.

Requirements

• ▸high school
• ▸hvac sales
• ▸microsoft
• ▸negotiation
• ▸communication
• ▸physical

Benefits

Carrier offers comprehensive health care (medical, dental, vision), wellness incentives, retirement plans, and a wide range of paid time off including vacation, sick, personal, holidays, and various family‑related leaves. Additional benefits include disability and life insurance, tax‑advantaged accounts, tuition assistance, and eligibility for short‑term cash incentives. The role’s annual salary ranges from $98,750 to $138,250, with pay based on skills, education, and experience. Carrier is an equal‑opportunity employer and complies with all applicable privacy and employment regulations.

Work Environment

Field