Hilton Grand Vacations
Hilton Grand Vacations is a global leader in vacation ownership with premium resorts.
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Guest Reception Representative
Greeting visitors and handling calls while representing the company professionally.
Las Vegas, Nevada, United States
Full Time
Junior (1-3 years)
Job Highlights
Environment
Onsite
About the Role
General supervision, the Guest Reception Representative is responsible for greeting visitors, customers, and guests in the reception area and/or over the phone, answering, screening and directing incoming calls. The Guest Reception Representative will represent the company professionally at all times in both appearance and communication with guests and fellow associates. • Greet visitors, customers, and guests in person and via phone. • Answer, screen, and direct incoming calls. • Maintain professional appearance and communication with guests and associates.
Key Responsibilities
- ▸visitor greeting
- ▸call screening
- ▸phone handling
- ▸professional appearance
- ▸guest reception
- ▸customer service
Work Environment
Onsite