Customer Service - Self Storage Manager

About the Role

Property managers work independently at multiple locations, assessing customer storage needs and recommending solutions, including selling packing and moving supplies. They conduct daily storage unit inspections, audit cash drawers, make bank deposits, and keep customers current on payments by making reminder and collection calls as needed. The role requires the ability to lift or move items up to 35 pounds and to walk around facilities, spending up to 50% of the time in outdoor environments, including climbing stairs and opening large doors. Responsibilities also include cleaning and daily maintenance tasks such as sweeping, mopping interior areas, and maintaining exterior grounds and curb appeal. • Manage multiple locations independently, assess customer needs, and sell packing/moving supplies. • Perform daily unit inspections, cash drawer audits, bank deposits, and payment collection calls.

Key Responsibilities

• ▸customer assessment
• ▸supply sales
• ▸unit inspection
• ▸cash audit
• ▸bank deposit
• ▸facility maintenance

What You Bring

Successful candidates come from customer‑service‑oriented sales environments such as retail, restaurant, fast‑food, or other service‑based companies. A valid driver’s license and a personal vehicle are required for traveling between work locations, with mileage reimbursement provided. • Physical demands: lift up to 35 lb, walk/stand outdoors up to 50% of shift, climb stairs, clean interiors, and maintain exterior grounds. • Require experience in customer‑service sales (retail, restaurant, fast‑food, etc.) and a valid driver’s license with personal vehicle.

Requirements

• ▸physical demands
• ▸customer service
• ▸sales
• ▸driver's license
• ▸personal vehicle
• ▸outdoor

Benefits

Public Storage is the self‑storage industry leader and is currently hiring. The position offers an hourly wage of $14.00. Team members work flexible full‑time schedules between 9:30 am and 6 pm, with weekend hours until 5 pm. Employees become eligible for full‑time benefits after averaging 20+ hours per week, which include medical, dental, vision, 401(k) with match, paid time off, sick leave, flex spending, company‑paid life and accidental death insurance, exclusive vendor discounts, and mileage reimbursement for work‑related travel. Property managers also have the opportunity to earn performance‑based bonuses. Public Storage has been recognized as a Great Place to Work, with employees voting it among the top for career growth, work culture, and diversity and inclusion. Applicants are invited to join the self‑storage industry’s #1 team. • $14.00 hourly wage with performance‑based bonuses. • Flexible full‑time schedule (9:30 am‑6 pm; weekends until 5 pm) and benefits eligibility after 20+ hours/week. • Benefits include medical, dental, vision, 401(k) match, PTO, sick leave, flex spending, life & accidental death insurance, vendor discounts, and mileage reimbursement.

Work Environment

Field