Houseperson

About the Role

The Houseperson role involves providing guest service information, transporting clean and dirty linens, ensuring room items are clean and functional, reporting maintenance issues, replenishing linens and amenities, and assisting co‑workers as needed. The position requires working in a fast‑paced, sometimes stressful environment while remaining flexible to spontaneous guest and business demands. • Provide guests with information on resort services, activities, and local attractions. • Transport clean and dirty linens between operations and guest rooms. • Ensure delivered items are clean and in working order. • Report maintenance deficiencies to maintain resort standards. • Replenish linens and guest amenities. • Assist co‑workers as requested. • Communicate effectively with guests in English.

Key Responsibilities

• ▸guest info
• ▸linen transport
• ▸maintenance reporting
• ▸room restocking
• ▸guest communication
• ▸team assistance

What You Bring

Successful candidates must communicate effectively in English, be flexible to work various shifts, holidays, and weekends, and be physically capable of ladder work, moving furniture, operating cleaning equipment, and tolerating cleaning chemicals and environmental factors such as humidity, dust, and noise. Experience in the hospitality industry is advantageous, and we are an equal‑opportunity employer that provides reasonable accommodations for individuals with disabilities. • Adapt to fast‑paced, stressful environments and spontaneous guest or business needs. • Physically able to work from ladders, move furniture, operate cleaning equipment, and handle cleaning chemicals. • Tolerate environmental factors such as humidity, heat/cold, dust, and noise. • Hospitality industry experience is advantageous.

Requirements

• ▸physical
• ▸english
• ▸hospitality
• ▸flexible shifts
• ▸ladder work
• ▸cleaning

Benefits

As an award‑winning workplace, we make a positive impact in the industry and the communities where we live and work, recognizing and rewarding achievements of every size. Our innovative, growth‑driven environment offers a career that truly matters, where every team member belongs. Team members enjoy generous paid time off, daily pay options, a 401(k) plan with company match, and a 15 % discounted employee stock purchase program. Additional perks include the Go Hilton travel program, tuition reimbursement, recognition programs, and numerous learning and career advancement opportunities. • Flexible availability for various shifts, holidays, and weekends.

Work Environment

Onsite