
Johnson Controls
Produces HVAC, fire, security and building automation systems to optimize and protect buildings globally.
HVAC Truck Based Service Manage
Manage truck-based HVAC service team, driving growth, profitability, and safety.
Job Highlights
About the Role
In this role, you will manage a truck‑based service business, driving labor and material revenue, gross margin and service asset performance. You’ll lead the Service Team, ensure productivity, quality, and customer satisfaction, and oversee staffing, forecasting, and safety compliance. • Manage truck‑based service operations, growing labor and material revenue and gross margin • Deploy and maintain standardized tools, systems and support for the Service Team • Set and monitor team growth and profitability goals • Lead Service Team to ensure productivity, consistency and quality • Resolve warranty issues and maintain customer relationships • Assist with monthly forecasting, overhead account management, and staffing levels • Recruit, hire, develop, and retain team staff; conduct performance reviews • Approve timesheets and ensure completion of pre‑job checklists, daily debriefs and near‑miss reporting • Oversee bookings, accounts payable and receivable • Identify and pursue additional work opportunities through change orders • Build long‑term relationships with contractors, clients, consultants and subcontractors
Key Responsibilities
- ▸service ops
- ▸tool deployment
- ▸forecasting
- ▸team leadership
- ▸warranty resolution
- ▸booking management
What You Bring
Successful candidates are effective communicators, organized, and capable of handling multiple tasks with persistence. A college degree or equivalent and at least ten years of HVAC experience are required, with supervisory and project coordination experience preferred. • College degree or equivalent education/experience • Minimum 10 years HVAC field experience • 5 years supervisory experience and 1‑2 years site coordination/project management • 5 years field experience with HVAC or building controls, including digital controls knowledge • Proficiency with service management software and financial accounting systems • Strong verbal and written communication skills • Advanced Microsoft Office and computer skills • Strong interpersonal and collaboration abilities
Requirements
- ▸hvac
- ▸supervisory
- ▸project management
- ▸digital controls
- ▸service software
- ▸college degree
Benefits
We foster an empowering culture where every voice is heard, providing competitive compensation and a comprehensive benefits package. Our collaborative environment, extensive resources, and commitment to safety through the Zero Harm policy help employees thrive. • Competitive salary • 15 days paid vacation in first year, plus holidays and sick time • Comprehensive benefits including 401K, medical, dental, and vision (available day one) • Extensive product training and on‑the‑job/cross‑training opportunities • Access to outstanding resources and a collaborative team environment • Salary range $89,000 – $119,000 with competitive bonus based on individual, group and corporate performance
Work Environment
Field