General Manager

About the Role

The Community Manager supervises and coordinates daily operations of a high‑complexity, multi‑site, or mixed‑use apartment community, overseeing administration, leasing, occupancy, maintenance, and associate management. Responsibilities include ensuring net operating income growth without sacrificing property appearance or service quality, monitoring regulatory compliance, and maintaining clear communication with the corporate office. Key duties involve developing and executing marketing plans, coordinating advertising, and ensuring compliance with affirmative marketing procedures. The manager approves residency applications, collects rent, manages delinquent accounts, and handles lease documentation, while also conducting move‑in and move‑out inspections and addressing resident needs. The role requires oversight of maintenance programs and capital improvement projects, working closely with the Engineering Department to ensure efficient operations and adherence to housing quality standards. The manager also prepares purchase orders, reviews vendor contracts, assists with budgeting, and evaluates staff performance. • Supervise daily operations of high‑complexity, multi‑site, or mixed‑use apartment communities. • Oversee leasing, rent collection, applicant approvals, and move‑in/move‑out inspections. • Develop and implement marketing strategies, coordinate advertising, and ensure affirmative marketing compliance. • Manage property budgets, prepare operating forecasts, review variance reports, and approve purchase orders within budget limits. • Ensure maintenance program efficiency, coordinate with engineering, and conduct regular unit inspections. • Conduct staff performance evaluations, provide training on property‑management software, and respond to emergency situations.

Key Responsibilities

• ▸leasing
• ▸rent collection
• ▸marketing
• ▸budgeting
• ▸maintenance
• ▸staff supervision

What You Bring

Candidates must have an undergraduate degree (or high school diploma/associate) and 5‑7 years of supervisory and multifamily property‑management experience, preferably with multi‑site oversight. Preferred certifications include ARM, CPM, IREM, or CAM, and required skills cover fair housing laws, affordable housing programs, and Microsoft Office, with preferred proficiency in Yardi, LRO, leadership, and landlord/tenant knowledge. • Required: Undergraduate degree (or high school diploma/associate) and 5‑7 years supervisory/property‑management experience. • Preferred: Multi‑site management experience and certifications such as ARM, CPM, IREM, or CAM. • Required skills: Fair housing laws, affordable housing programs, Microsoft Office; Preferred skills: Yardi, LRO, leadership, landlord/tenant knowledge.

Requirements

• ▸undergrad
• ▸5-7 yrs
• ▸arm
• ▸fair housing
• ▸yardi
• ▸leadership

Benefits

Brookfield Properties' Merc location at 1800 Main Street offers a diverse portfolio of residential options designed for every stage of life, emphasizing quality, service, and support for residents. The company invites motivated individuals to join their team and contribute to these high‑standard living experiences. Brookfield Properties offers a full benefits package, generous paid time off, 401(k) matching, growth opportunities, a referral bonus program, and a significant rent discount for on‑site residence. The company is an equal‑opportunity employer that values diversity, work‑life balance, and a drug‑free workplace. • Benefits include full benefits, generous PTO, 401(k) match, growth opportunities, referral bonus, and discounted on‑site rent.

Work Environment

Onsite