Customer Service - Self Storage Manager

About the Role

Property Managers work independently across multiple locations, assessing customer storage needs, recommending solutions, and selling packing and moving supplies. They perform daily unit inspections to verify inventory and availability, audit cash drawers, make bank deposits, and keep customers current on payments through reminder and collection calls. • Independently manage multiple locations, assess customer needs, and sell packing/moving supplies. • Conduct daily unit inspections to ensure inventory accuracy and rental readiness. • Audit cash drawers, make bank deposits, and handle payment reminders and collection calls. • Lift/move items up to 35 lb; walk, climb stairs, and spend up to 50 % of time outdoors. • Perform routine cleaning and maintenance of interior spaces and exterior grounds.

Key Responsibilities

• ▸location management
• ▸customer assessment
• ▸supply sales
• ▸unit inspection
• ▸cash auditing
• ▸payment collection

What You Bring

Physical requirements include the ability to lift or move items up to 35 pounds, walk around facilities, and spend up to 50 % of time in outdoor environments, including climbing stairs and opening large doors. Duties also involve routine cleaning and maintenance of interior areas and exterior grounds to maintain curb appeal. Qualified candidates have experience in customer-service‑focused sales environments such as retail, restaurant, or fast‑food settings. A valid driver’s license and personal vehicle are required for traveling between work locations, with mileage reimbursement available. • Bring experience from customer-service sales roles (retail, restaurant, fast‑food, etc.). • Hold a valid driver’s license and use a personal vehicle (mileage reimbursed).

Requirements

• ▸customer service
• ▸sales
• ▸driver’s license
• ▸personal vehicle
• ▸physical stamina
• ▸heavy lifting

Benefits

Public Storage is the self-storage industry leader and is currently hiring. Positions pay $17.00 per hour. The company offers flexible full-time schedules between 9:30 am and 6 pm, with weekend hours until 5 pm. Employees become eligible for full-time benefits after averaging 20+ hours per week, which include medical, dental, vision, 401(k) match, paid time off, sick leave, flex spending, company-paid life and accidental death insurance, and exclusive vendor discounts. Mileage reimbursement is provided for travel between properties, and property managers can earn performance-based bonuses. Public Storage has been recognized as a Great Place to Work, earning awards for career growth, work culture, and diversity and inclusion. Applicants are invited to join the #1 team in the self-storage industry. • Earn $17.00 per hour with flexible full-time schedules (9:30 am–6 pm, weekends to 5 pm). • Eligibility for full-time benefits after 20+ average weekly hours, covering health, 401(k) match, paid time off, sick leave, flex spending, life and accidental death insurance, and vendor discounts. • Mileage reimbursement for travel between properties and other work-related tasks. • Performance-based bonuses available for property managers.

Work Environment

Field