Community Association Manager

About the Role

The Community Manager I provides overall supervision of a portfolio of community associations, interacting with homeowners, vendors, board members, committee members, and Associa staff. The role requires traveling to client sites to attend board meetings, conduct inspections, perform walk‑throughs, and participate in community events as outlined in the management agreement. Key duties include preparing agendas, management reports, and board meeting packages; compiling annual disclosure, meeting notifications, and financial statement packages for bulk mailing; updating homeowner and association information in C3 and shared files; and coordinating inspections of building facilities and common areas. The manager also supervises association operations, serves as the primary liaison with boards and homeowners, utilizes community management tools, reviews monthly financial reports, recommends capital expenditures, oversees ARB applications, monitors delinquency and collections, maintains unit and contract files, manages vendors and special projects, and oversees staff and accounts‑payable processes. • Travel to client associations for board meetings, inspections, and community events. • Prepare agendas, management reports, and comprehensive board meeting packages. • Compile annual disclosure, meeting notifications, and financial statement packages; arrange bulk mailing. • Update homeowner and association data in C3 and shared files. • Coordinate inspections of buildings and common areas; execute follow‑up actions. • Supervise association operations in line with management agreements and policies. • Act as primary liaison between the board, homeowners, and Associa staff. • Manage administrative duties and board requests per the management agreement. • Utilize community management tools such as calendars, action lists, budgets, and procurement procedures. • Review monthly financial reports and provide summaries to the board. • Recommend major capital expenditures to maintain community appearance and operation. • Oversee Architectural Review Board (ARB) application processing and conduct on‑site inspections. • Monitor delinquency rates and coordinate collections for the portfolio. • Maintain unit and contract files related to association operations. • Manage vendor procurement, performance evaluation, and special project oversight. • Oversee Associa staff and ensure compliance with accounts‑payable processes.

Key Responsibilities

• ▸data management
• ▸vendor procurement
• ▸financial reporting
• ▸inspections coordination
• ▸board liaison
• ▸capital planning

What You Bring

The position requires proficiency in Microsoft Office, knowledge of homeowners associations and real‑estate communities, strong written and verbal communication, conflict‑resolution skills, and professional customer service. Candidates must maintain confidentiality, be self‑motivated, detail‑oriented, and able to manage time and priorities effectively, while partnering with multiple stakeholders and operating standard office equipment. A bachelor's degree and community association experience are preferred. • Proficient with Microsoft Office (Word, Excel, Outlook). • Knowledgeable about homeowners associations, real‑estate, and community management. • Skilled in business correspondence, conflict resolution, and professional customer service. • Able to maintain confidentiality and exercise discretion in all duties. • Self‑motivated, detail‑oriented team player with strong time‑management and prioritization skills. • Capable of interpreting verbal and written instructions accurately. • Experienced in partnering with vendors, assistants, peers, and clients. • Bachelor’s degree preferred; community association experience advantageous.

Requirements

• ▸microsoft office
• ▸community management
• ▸conflict resolution
• ▸customer service
• ▸time management
• ▸bachelor's degree

Work Environment

Hybrid