Vacation Sales Ambassador

About the Role

• Provide guest services to resort guests and visitors. • Engage potential customers to assess vacation needs and preferences. • Deliver persuasive sales presentations highlighting vacation package benefits. • Offer concierge recommendations for dining and attractions while promoting discounted vacation packages. • Build and maintain customer relationships to ensure outstanding service. • Implement Hilton Grand Vacations' sales techniques to meet targets. • Collaborate with team members to share strategies and achieve collective goals. • Deliver elite customer service.

Key Responsibilities

• ▸guest services
• ▸customer engagement
• ▸sales presentations
• ▸concierge recommendations
• ▸relationship building
• ▸sales techniques

What You Bring

Successful candidates will have at least one year of hospitality or customer‑service experience, a high school diploma or equivalent, and proficiency with Microsoft Office. Prior sales experience—ideally in a commission‑based environment—and strong communication, problem‑solving, and negotiation skills are required. A self‑motivated, competitive spirit and flexibility to work nights, weekends, and holidays are essential. • Enjoy interacting with guests and demonstrate eagerness for upward mobility. • Previous sales experience, preferably commission‑based. • Strong communication and teamwork abilities. • Ability to thrive in a fast‑paced, goal‑oriented environment. • Excellent problem‑solving and negotiation skills. • At least one year of hospitality or customer service experience. • Proficient in Microsoft Office applications. • High school diploma, equivalent experience, or GED.

Requirements

• ▸microsoft office
• ▸high school
• ▸sales experience
• ▸hospitality experience
• ▸problem solving
• ▸communication

Benefits

Are you a motivated and ambitious individual with a passion for sales? Hilton Grand Vacations is seeking a Vacation Sales Ambassador to join our elite team. In this role you will promote and sell our premium vacation packages to guests staying at Hilton‑branded hotels, leveraging proven sales techniques and a comprehensive training program. The position offers a competitive earnings package with income potential of $85,000 and above, and top performers in 2024 averaged over $120,000. You will provide guest services, engage prospective travelers, deliver persuasive presentations, and recommend dining and attractions while promoting highly discounted vacation packages. Hilton Grand Vacations’ culture is built on creating memorable experiences and making a positive impact in the industry and our communities. Team members are valued for their talent, passion, and dedication, which drive the company’s ongoing success. The company develops, markets, and operates high‑quality vacation‑ownership resorts in desirable destinations, and also runs two innovative club membership programs—Hilton Grand Vacations Club® and The Hilton Club®—serving more than 250,000 members with exclusive exchange and travel services. • Flexible schedule availability, including nights, weekends, and holidays.

Work Environment

Office Full-Time