Front Desk Clerk - Full Time

About the Role

Join our growing, innovation‑driven team and become the heart of exceptional guest experiences. In resort operations roles, you will help create beautiful atmospheres and warm, friendly interactions that turn everyday moments into lasting memories. • Greet guests and owners on arrival • Check guests in and out • Generate folio and collect payments • Receive housekeeping and maintenance requests and route them to the correct department • Prepare and restock front desk supplies, including arrival packets and area information • Answer phones and direct calls

Key Responsibilities

• ▸guest greeting
• ▸check in
• ▸payments
• ▸request routing
• ▸supply restock
• ▸phone handling

What You Bring

We are seeking a Front Desk Clerk who will ensure every interaction with an owner or guest is positive and memorable from arrival through departure. • Proficient English language • Ability to multitask and prioritize duties to meet deadlines • Minimum six months customer service experience • Preferred: front desk/guest services agent experience • Preferred: credit card transaction experience • Preferred: resort hospitality or related industry background

Requirements

• ▸english
• ▸multitasking
• ▸customer service
• ▸front desk
• ▸credit card
• ▸hospitality

Benefits

Located in the middle of the famous Las Vegas Strip, our 829-room resort offers guests a place to rest after a busy day out on the Strip. In addition to the excitement around us, the rooftop pool, fitness center, and spa enhance the guest experience. This role provides an opportunity to apply hospitality skills, learn, grow, and advance within an exciting career. At Hilton Grand Vacations our goal is to make someone’s day, every day. We work in a positive, energetic environment where we help guests enjoy life at its best by sending them to new corners of the world and giving them more time to reconnect. Hilton Grand Vacations is an equal‑opportunity employer that values diversity and does not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability. Reasonable accommodations are provided for individuals with disabilities throughout the application, interview, and employment process. What makes Hilton Grand Vacations unique is its focus on creating lifelong memories for both guests and team members. Our inclusive culture celebrates the uniqueness of every individual within a global community of over 14,000 team members, and we recognize, reward, and support achievements of all sizes. • Day 1 benefit eligibility with excellent medical, dental, and vision coverage • Recognition programs and rewards • Travel discounts program • Outstanding paid vacation and paid sick days • Employee assistance program supporting physical and mental wellbeing • 401(k) plan with company match • Tuition reimbursement programs • Employee stock purchase program • Numerous learning and advancement opportunities • Open and flexible availability, including weekends and holidays

Work Environment

Onsite