Foxboro DCS Field Service Engineer

About the Role

Join our dynamic team as a Field Service Engineer and be at the forefront of delivering exceptional technical solutions to our valued customers. You will work closely with clients to ensure their systems operate efficiently and reliably. The position involves comprehensive technical support, including maintenance, system upgrades, and troubleshooting, while following Global Service procedures and collaborating with sales and regional management to secure orders and service agreements. • Manage customer contracts by performing preventative maintenance visits, documenting/delivering reports, and providing on‑site remedial support. • Ensure customer systems are updated with the latest software, quick fixes, and hardware. • Prepare and deliver upgrade plans for customer systems. • Follow all technical procedures and tools for Global Service. • Provide technical review of orders and proposals for clients. • Analyze technical risk of expansion projects and upgrades. • Attend technical training covering systems, instruments, application, process control, communication, and safety. • Support Sales as directed by the Regional Service Manager to secure orders and service agreements. • Understand and enforce Schneider Electric contractual obligations on major projects and ensure customer satisfaction. • Handle overall technical responsibilities for one or more projects, including specification, functionality, testing and commissioning. • Perform system testing, factory acceptance testing (FAT), and develop test documents. • Prepare documentation and obtain customer approval per specifications and schedule. • Coordinate with the factory to resolve product‑related issues.

Key Responsibilities

• ▸preventative maintenance
• ▸system upgrades
• ▸testing & commissioning
• ▸technical review
• ▸risk analysis
• ▸client support

What You Bring

Travel is required up to 50 % within the Southwest Region, covering Texas, Oklahoma, New Mexico and Kansas, and you will report to the Field Service Supervisor, Dan Bright. The ideal candidate holds a recognized degree in Engineering, Engineering Technology, Computer Science or Process Control, and brings at least five years of experience with Foxboro IA or Triconex systems. Strong analytical, leadership and communication skills, as well as familiarity with HMI, DCS, PLCs, networking and safety systems, are essential. • Knowledge of Microsoft Office, Windows OS, Unix, DCS, Safety Systems, PLCs, communication protocols, networking and system security.

Requirements

• ▸engineering degree
• ▸foxboro ia
• ▸triconex
• ▸plcs
• ▸dcs
• ▸networking

Benefits

At Schneider Electric you will join a customer‑first driven team that values collaboration, innovation and continuous learning, offering new challenges each day and the chance to work across departments.

Work Environment

Field