Analytical Billing Rep

About the Role

The Billing Analyst role works with limited supervision to perform a variety of analytical billing functions and related activities. The primary goal is to prepare complete, accurate, and timely bills that maximize client satisfaction and drive cash flow. The position analyzes a portfolio of national‑account customers with low to medium complexity revenue, reviews billing transactions to identify trends, and ensures completeness and accuracy. It manages unbilled charges, resolves billing discrepancies with customers and internal teams, conducts client audit reviews, processes third‑party portal invoice uploads, and complies with Sarbanes‑Oxley audit requirements. The analyst also collaborates with the billing team, provides guidance, and completes special projects as needed. • Analyze low‑ to medium‑complexity billing for national‑account customers. • Review and manage unbilled charges; resolve billing discrepancies with customers and internal teams. • Perform detailed client audit reviews and support audit timelines per SOX requirements. • Process third‑party portal invoice uploads to ensure timely payments. • Collaborate with the billing team, providing guidance, direction, and feedback. • Complete special projects and reconcile vendor invoicing.

Key Responsibilities

• ▸billing analysis
• ▸unbilled charges
• ▸discrepancy resolution
• ▸audit reviews
• ▸invoice uploads
• ▸vendor reconciliation

What You Bring

Candidates need a two‑ or four‑year degree (or equivalent work experience) and at least one year of relevant billing or accounting experience. Required skills include strong problem‑solving ability, effective communication, proficiency with Microsoft Excel, and fundamental arithmetic. The role also demands adaptability, composure under pressure, and the ability to work both independently and collaboratively. WM is committed to equal employment opportunities in the United States and Canada and provides accommodations for candidates who need them. The role may require travel, so candidates must possess a REAL ID or an acceptable TSA‑approved alternative. WM emphasizes a people‑first culture, investing in employee growth, stability, and a sustainable future. • Possess at least 1 year of billing/accounting experience and a 2‑ or 4‑year degree (or equivalent work experience). • Proficient in Microsoft Excel; strong written and verbal communication skills. • Demonstrate problem‑solving ability, adaptability, and composure under pressure.

Requirements

• ▸billing experience
• ▸degree
• ▸excel
• ▸problem solving
• ▸communication
• ▸adaptability

Benefits

The position follows a hybrid work model, with on‑site days Monday through Thursday and remote work on Fridays. The hourly salary range is $21.25 to $23.25, adjusted based on experience, education, and location. • Work in a hybrid schedule (in‑office Monday‑Thursday, remote Friday) with a salary range of $21.25‑$23.25 hourly.

Work Environment

Office Full-Time