Application Specialist, Surface Drills

About the Role

Key responsibilities include supporting sales through leads, presentations, training, and competitive intelligence, as well as creating business development plans and introducing new products. The specialist conducts drilling and operational studies, performs MWD analysis, and supplies data for strategic product line expansion. Financial awareness of profit and loss statements and balance sheet items related to operations is also required. Customer service duties involve delivering product training, assisting with tender documentation and pricing strategies, and providing marketing materials. The specialist visits key customers alongside the sales team to convey in‑depth product knowledge, develop relationships, and troubleshoot technical issues while ensuring product performance meets specifications. Technical expertise is demonstrated by developing application training for sales and service personnel, acting as the subject‑matter expert on new drill technologies such as GPS navigation and data integration, and staying current on industry developments. The role supports field‑testing of new products, monitors test results, and coordinates promotional material with marketing functions. • Support sales with leads, presentations, training, and competitive intelligence. • Develop business development plans and introduce new surface‑drill products. • Perform drilling and operational studies, including MWD analysis. • Provide market data to guide strategic product expansion. • Apply basic profit‑and‑loss and balance‑sheet knowledge to operational decisions. • Deliver product training and assist with tender documents, pricing, and marketing collateral. • Conduct on‑site visits with sales teams to offer detailed product expertise and resolve technical issues. • Verify that product performance meets customer specifications. • Create and lead application training for sales and service staff. • Serve as SME for drill technologies such as GPS navigation and data integration. • Monitor industry trends and competitive offerings, supplying regional feedback. • Support factories in field‑testing new products and evaluate test results for improvements. • Coordinate promotional and marketing materials with the marketing department. • Follow safety regulations, report unsafe conditions, and promote safer work practices.

Key Responsibilities

• ▸drilling studies
• ▸mwd analysis
• ▸gps navigation
• ▸data integration
• ▸field testing
• ▸application training

What You Bring

The position requires compliance with safety policies, reporting unsafe practices, and promoting safer work methods. Candidates must hold at least a Bachelor’s degree (or two‑year diploma) in mining or mechanical engineering and possess 5‑10 years of product‑application or industry experience, along with strong customer focus, teamwork, computer literacy, professionalism, and excellent communication skills. • Minimum qualification: Bachelor’s (or diploma) in mining or mechanical engineering with 5‑10 years of relevant experience. • Required competencies: strong customer focus, teamwork, high computer literacy, professionalism, detail orientation, flexibility, investigative and diagnostic skills, risk assessment, and excellent communication and interpersonal abilities.

Requirements

• ▸bachelor’s
• ▸mining eng
• ▸mechanical eng
• ▸5‑10 yrs
• ▸computer literacy
• ▸customer focus

Benefits

Sandvik offers a comprehensive compensation package that includes health, dental and disability insurance, a 401(k) retirement plan, and opportunities for professional development and career advancement. Applications are submitted online, and Sandvik is an equal‑opportunity employer that provides accommodations for applicants with disabilities. • Benefits include health, dental, disability insurance, 401(k) plan, professional development, and career advancement opportunities.

Work Environment

Field